Hi there Reih,

Depending on your network environment, you may have to attempt our suggested actions a few times to resolve the issue.
By changing ANY network settings, you can introduce security risks. We recommend that you evaluate and understand the risks within your own environment before making any changes.

If you continue to experience this issue, we have sent an e-mail to you at your registered e-mail address from our Support Center. Replying to that e-mail with the requested information will allow us to further assist you.

Thank you for your patience!