Nightly latency issues

[Iluvwrenches]

TWC and Rogers Cable, Bell Canada... these are all ISPs with the exact same issue. All you people blaming ISPs are neglecting to shed some light as to why any/every other internet service works fine except for FF and SE's servers.

If its a routing issue, why is it only one service out of hundreds that is being a true problem?

I don't think you're very reasonable, world. If SE is having this many issues, it likely may help if they consider making a deal with a different ISP.

[worldofneil]

If its a routing issue, why is it only one service out of hundreds that is being a true problem?

Because everywhere on the Internet isn't located in the same physical place.

I'm not familiar with the ISPs you quoted, but it sounds like, for whatever reason, they are also choosing to use Level 3 to route the traffic from the customer to the SE servers. It's when the traffic goes through Level 3 then it has a problem.

Just to clarify, Level 3 isn't the ISP that Square Enix use, it's just a "road" in the the route that the Internet provider is choosing to use.