Quote Originally Posted by Caitlinzulu View Post
Comcast should care if comcast loses business. But as you stated that doesnt seem to be an option for a lot of people. Thats the "advantage" of a monopoly for you. And termination fee's for a isp contract seems ridiculously high. If I needed to cancel my subscription i would have to do it 1 month in advance and thats it, no other costs whatsoever. You can try to put pressure on SE but i wouldnt hold my breath for them to respond.
As a suggestion you dont have to cancel subscription early, just give them notice that you are canceling when your next subscription term is over.
Comcast won't lose business over it. Square Enix will. This isn't a problem localized to just Comcast. It's a problem with Level3 which multiple ISP's use to route their traffic. Even if those who have the option of multiple providers switch to a new one, the chances are given that their geographical location has not changed, their internet routes will still use the same backbones.

Essentially that means the only two true ways to tackle this problem as a Square Enix customer is to move to an entirely different city, somewhere that bypasses the Level3 nodes causing issues, or to pay separate fees for a VPN which also I'm not going to do. If I have to pay for a VPN to use a service I'm already paying for, that's when I call it quits. Obviously the VPN is a much cheaper more viable solution but one that a subscription fee based service should not be forcing on their customers because of their poor choice of datacenter locale.