Quote Originally Posted by worldofneil View Post
Square Enix *are* providing you with the service that you're paying them for though.
My packet loss reports would disagree with you. Packet loss that doesn't happen while connected to any other service on the internet. I won't sit and argue about it, there's a very long sticky thread at the top of Technical Support all about it. And you forgot to mention the third option, which is unsubscribing.