Quote Originally Posted by WellFooled View Post
Like it or not, glamour is a hugely important component of the game for a lot of players.
Not only that, but a lot of the gear that they release each patch is clearly designed for glamour-purposes. In fact, they have to rely on us wanting fluff rewards like this (including mounts and minions), since the actual useful equipment is so limited because of the way they designed gear progression in this game.

I'm sure it's easier said than done to sort out the inventory issue, though. I vaguely remember Yoshida saying a while ago that they were considering giving us another free retainer. That would be a start.