I don't think it would matter who the news came from. If the first thing they respond with after someone is trying to give them advice is an insult, then it's quite obvious that they don't even want to try. Being new is one thing, but actively ignoring information that would help you? That's just rubbish.

I mean for god's sake, how hard is it to accept advice? Hang in there OP, it's going to be okay. Just breathe.