Results 1 to 4 of 4
  1. #1
    Player
    Rezrik's Avatar
    Join Date
    Jan 2016
    Posts
    1
    Character
    Ferris Qali
    World
    Moogle
    Main Class
    Lancer Lv 47

    [PS4][EU] "Unable to perform version check." Issue

    Hi everyone,

    For the past hour or so I've been trying to log into the game, but to no avail. Whenever I try starting the game I get an "Unable to complete version check. [24530][10009][-2143088536]" error. What I've tried until now:

    -Restarting the console;
    -Restarting the router; (btw, everything else that requires internet connection on the console is working as it should - PSN Store, Downloading, Multiplayer functions in other games)
    -Tried to reinstall/redownload the game, but after I deleted it and then put the disc back in, I now start getting mostly the same error, but I think it's tied to another version [20447][10009][-2143088536].

    Is anybody else experiencing this issue right now? Do you know of anything else I could try that might resolve this?

    Thanks a lot in advance!
    (0)

  2. #2
    Player
    Rose-Wild's Avatar
    Join Date
    Aug 2013
    Posts
    394
    Character
    Rose Wild
    World
    Cactuar
    Main Class
    Archer Lv 80
    My game isn't working either ps4 too.
    (0)

  3. #3
    Player
    Erudito's Avatar
    Join Date
    Apr 2015
    Location
    Limsa Lominsa
    Posts
    316
    Character
    Alex Greaver
    World
    Brynhildr
    Main Class
    Machinist Lv 70
    Oh this problem again. I have been getting this error for every single update since 3 hotpaches ago. Every single time. This error is persistent, but, from what I have read and experienced, it will go away between 1 and 8 hours of it occurring.

    As to why this happens, not a single person has been able to give me a good answer, be it from the community or the technical team.

    You guys might get it only one time. As for me, I pretty much gave up on getting on early when a new patch drops because the likelihood of this happening to me again is too high for me to bother.

    Just wait it out for now. If nothing happens in about 6 hours, contact SE support.
    (0)

  4. #4
    Player
    gtavaddict's Avatar
    Join Date
    Apr 2015
    Location
    Limsa
    Posts
    145
    Character
    Fantastic Beast
    World
    Famfrit
    Main Class
    Dancer Lv 90
    Same here, I get the same error message, I can't login, what is going on? And why no tech support is replying to that issue?!!
    (0)