Platform: Window 7 64-bit
ISP: Time Warner Cable
Type of Internet Connection: cable
Date & Time: 3:45am EST Oct 17, 2011
Frequency: Always
Character Name: Janga Maky
Race: Miqo'te
World: Saronia
Class/Skill Rank: LTW 36 & 37
Area and Coordinates: (7,3) Gridania (LTW's guild)
Party or Solo: Solo
NPC Name: Maddeline
Monster Name: None
In-Game Time: before 0:01 9/26

Steps:
1) Begin the class quest "Head of the class" and get to the point where you speak to Maddeline. The last entry in the journal begins: "Maddeline has suggested..."

2) A "!" is still above Maddeline, and talking to her causes the game to freeze, although the chat window still functions.

I have not attempted to create the toadskin jackets as the journal suggests because I am unclear as to whether I make them like normal items, or whether I am supposed to use the "Requested Items" option (which gives the error: "You do not meet the required conditions", despite the fact that I have the materials). I don't want to do it incorrectly and have to make the jackets all over again, so please advise.