It's to do with memory or something, they said they cannot add anymore options as it's already at capacity. We don't work for them so it's easy for us to say "oh you can just do x, y or z to make it work", we don't know if it is actually that easy/even possible or if they are making up excuses. :3 I fail to see why they wouldn't have implemented this already if it were easy however, given the number of times it has been asked for.