This has been said before but.. easier way to report spam, for example, in a right click menu to the name in chat message. That report would automatically include the said message in question as well as reporter. If same person gets a number of reports in limited time, they get auto-communication suspension before a mod investigates. There is a change for false positives but it's fairly low and if someone is false positively reported by people with some connection, say same FC or same link shell, it leaves tracks which can lead to repercussions.