Unable to log in on PS4 :(

[Sheri]

I have the same numbers

Thanks! good to know! so Du or not that patch version seems to not let us through. I mean even after connecting with Du it's not like the patch numbers gets updated.

[Shiro_nekomata]

Thanks! good to know! so Du or not that patch version seems to not let us through. I mean even after connecting with Du it's not like the patch numbers gets updated.

Yeah and I think this have nothing to do with our issue...my FC mate have same numbers

[Sheri]

Yeah and I think this have nothing to do with our issue...my FC mate have same numbers

yes, I was just checking. It's just good information to know.

They requested to know patching details. I thought that information might help them. maybe knowing these numbers are related to patch version might help them track down where the issue is. (example: allowing it through their firewall or like, track were the whole patching thing start to allow that) something along these lines. I'm no expert but I can just imagine this could help.. xD;

[evscal]

okay everyone!

I tried contacting Etisalat again, they informed me they're still working with SE and that Etisalat's end shows all ports are active. They asked me if I'm able to confirm with them if there are any Patching details or Port that needs to be reopened. Do you guys have any knowledge on this?

It seemed to me they want any information that can help. do you guys think sharing the version of the patch where we can't get past will help?

Edit: I sent the patch info, if there's anything else you think that can be helpful for them to know please share here so I can send it to them.

Question:
1. players who are still unable to login (at all) do you see the same numbers in the brackets (just making sure if everyone sees it I might need to send the entire number)?


2. players who logged in with Du, what is your current patch launcher version number?

I have the same patch number. Even after deleting/re-installing.

Are SE and Etisalat really working together? For me, they've been unwilling to help so far. Not doubting, just anxious to see actual progress!

[gtavaddict]

okay everyone!

I tried contacting Etisalat again, they informed me they're still working with SE and that Etisalat's end shows all ports are active. They asked me if I'm able to confirm with them if there are any Patching details or Port that needs to be reopened. Do you guys have any knowledge on this?

It seemed to me they want any information that can help. do you guys think sharing the version of the patch where we can't get past will help?

Edit: I sent the patch info, if there's anything else you think that can be helpful for them to know please share here so I can send it to them.

Question:
1. players who are still unable to login (at all) do you see the same numbers in the brackets (just making sure if everyone sees it I might need to send the entire number)?


2. players who logged in with Du, what is your current patch launcher version number?

Yup, same patch number here too.

[Carlo18]

okay everyone!

I tried contacting Etisalat again, they informed me they're still working with SE and that Etisalat's end shows all ports are active. They asked me if I'm able to confirm with them if there are any Patching details or Port that needs to be reopened. Do you guys have any knowledge on this?

It seemed to me they want any information that can help. do you guys think sharing the version of the patch where we can't get past will help?

Edit: I sent the patch info, if there's anything else you think that can be helpful for them to know please share here so I can send it to them.

Question:
1. players who are still unable to login (at all) do you see the same numbers in the brackets (just making sure if everyone sees it I might need to send the entire number)?


2. players who logged in with Du, what is your current patch launcher version number?

Same patch launcher version for me

[SESO-TAI]

okay everyone!

I tried contacting Etisalat again, they informed me they're still working with SE and that Etisalat's end shows all ports are active. They asked me if I'm able to confirm with them if there are any Patching details or Port that needs to be reopened. Do you guys have any knowledge on this?

It seemed to me they want any information that can help. do you guys think sharing the version of the patch where we can't get past will help?

Edit: I sent the patch info, if there's anything else you think that can be helpful for them to know please share here so I can send it to them.

Question:
1. players who are still unable to login (at all) do you see the same numbers in the brackets (just making sure if everyone sees it I might need to send the entire number)?


2. players who logged in with Du, what is your current patch launcher version number?

yes i have same patch number .. and i use Du to login

[Charles_Cimeaurant]

Same patch number. Etisalat isnt really on the right way

[XeinoLoco]

Sorry to say this but the last time Etisalat had a similar problem it took them 2 months to fix it, it might be shorter this time but keep your expectations realistic.
I'm using a Du sim card to login then switching to my Etisalat home wifi right before the character selection screen. Been doing this for 3 days and so far used less than 20mb. I dunno what deals Du have at the moment but I got a 1GB prepaid sim card for 155 dirhams, it's expensive but it guarantees that i'll be able to play for 30 days and have enough data for any FFXIV updates. I didn't know how much data I would need, that's why I got the 1GB but it looks like I paid for a lot of data I won't be using.

[gtavaddict]

Sorry to say this but the last time Etisalat had a similar problem it took them 2 months to fix it, it might be shorter this time but keep your expectations realistic.
I'm using a Du sim card to login then switching to my Etisalat home wifi right before the character selection screen. Been doing this for 3 days and so far used less than 20mb. I dunno what deals Du have at the moment but I got a 1GB prepaid sim card for 155 dirhams, it's expensive but it guarantees that i'll be able to play for 30 days and have enough data for any FFXIV updates. I didn't know how much data I would need, that's why I got the 1GB but it looks like I paid for a lot of data I won't be using.

Damn!!!! Nice job Etisalat, now we have to pay for ur own screw ups!!!