Unable to log in on PS4 :(

[BraveheartRamo]

I've emailed Etisalat, Emix, and the Manager of Emix, and they haven't replied yet because I sent the emails on Thursday night. So when the weekend is over (tomorrow) they will hopefully read/reply and be aware of this issue.

Thanks man. Ill follow up from my end and revert back with any update.

[gtavaddict]

The version I installed on my PC is Europe and other regions, that is what is showing on my account at the mogstation, cause the other one didn't register in my account and I couldn't add it with my ps versions.

[XeinoLoco]

The version I installed on my PC is Europe and other regions, that is what is showing on my account at the mogstation, cause the other one didn't register in my account and I couldn't add it with my ps versions.

I checked Playstation Store on my PS, and it doesn't ask which version you wanna download when it comes to FFXIV launcher. I'm assuming we only have the option to download the North American FFXIV launcher. Which is why everyone is having the problem on PS4.

However, on PC we have the option to download NA, EU, or JP launcher. Etisalat users who have the NA version on PC won't be able to play, but those who have the EU or JP version can play. Thanks for the info gtavaddict.

[gtavaddict]

I checked Playstation Store on my PS, and it doesn't ask which version you wanna download when it comes to FFXIV launcher. I'm assuming we only have the option to download the North American FFXIV launcher. Which is why everyone is having the problem on PS4.

However, on PC we have the option to download NA, EU, or JP launcher. Etisalat users who have the NA version on PC won't be able to play, but those who have the EU or JP version can play. Thanks for the info gtavaddict.

But if I couldn't add the NA version to my ps versions on my account, cause it says I have to have all my games region the same as my registered account, doesn't that mean that the ps version is EU too?

[evscal]

I haven't been able to see an Etisalat agent about this yet, but after chatting with SE support they suggested (as others have suggested):

1) Delete and reinstall.
2) Port forwarding (they referred me to the portforward.com guides, which also involve setting a static IP to the PS4).

Thus far, neither of these things have helped. The same error pops up as follows:

Unable to complete version check.
[204580][24530][10009][-2143088536]

Also, the only way I'm able to contact SE is via chat (cause I'm overseas), but I do have NA accounts, licenses, etc. that haven't caused any other trouble besides the version check issue. I think I'll call a tech for a visit tomorrow after chatting with SE again.

[Chif]

Now what is the problem PC virgion worked in UAE , just ps4 version in UAE has an issue so it's Etisalat problem or PSN/SE ? Because someone have to pay for us .

[fahn86]

Btw I like how all UAE players are now gathering in this forum lol. We should play on the same servers! I wouldnt mind switching

But yeah, I tried again today hoping for a change but still the same stupid message. Lets hope someone gets a reply tomorrow about this so we can find out what will be done...

[Shiro_nekomata]

Btw I like how all UAE players are now gathering in this forum lol. We should play on the same servers! I wouldnt mind switching

But yeah, I tried again today hoping for a change but still the same stupid message. Lets hope someone gets a reply tomorrow about this so we can find out what will be done...

Yup! this defiantly sounds cool! but I don't think I can leave Famfrit now, I've been there for 2 years! met some awesome people there.
maybe we should try chatting on something like psn community or group chat on kik or something.

[Sheri]

got the following reply from PSN: /sigh

That error code means that your console is having trouble sending data to us over the internet. Most of the time this is fixed by opening up certain ports on your internet router, but don't worry, it's really easy to do!

It’ll be helpful if you can dig out your internet provider's router user guide, as some routers have slightly different ways of changing these settings.

Just look for instructions on how to change port forwarding in your user manual, or contact your internet service provider for advice.

To make sure that you can get online, make sure that you have the following ports opened:

TCP Ports: 80, 443, 465, 993, 3478, 3479, 3480, 5223, 8080 and 10070 - 10080
UDP Ports: 3478, 3479, 3658, and 10070

Additional ports used for other specific functions/features are:

TCP: 9293 (for Remote Play & Remote Start)
TCP: 1935, 2805~2899, 6667 (for viewing or hosting Live Broadcasting)
TCP: 9309 (for Content Manager Assistant)
UDP: 9293 (for Remote Play & Remote Start)
UDP: 9309 (for Content Manager Assistant)

If you're unsure how to open these ports, you can contact your router supplier or a trusted technician for assistance.

Feel free to drop us a line or give us a call to speak to one of our team if you’re still having problems.

[BraveheartRamo]

Yup! this defiantly sounds cool! but I don't think I can leave Famfrit now, I've been there for 2 years! met some awesome people there.
maybe we should try chatting on something like psn community or group chat on kik or something.

Count me in^^ kik user (Ramo_Dan) or (okhalek) on psn, all are welcomed