Unable to log in on PS4 :(

[gtavaddict]

A stupid question lol, Is it possible to change the ps4 game region from NA to EU?

[Shiro_nekomata]

A stupid question lol, Is it possible to change the ps4 game region from NA to EU?

I don't think so...regions are a very sensitive topic with SE and PSN.

[Charles_Cimeaurant]

I play on EU, same error. So a change will fix nothing

[Charles_Cimeaurant]

I wrote now again with a IT technician. pls pls let them fix it now

[gtavaddict]

I don't think so...regions are a very sensitive topic with SE and PSN.

Because i remember someone mentioned something about NA region on ps4 might be the issue in uae!

[Charles_Cimeaurant]

Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
I stay in contact with them. So let's be optimistic!!

[Sheri]

Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
I stay in contact with them. So let's be optimistic!!

project group between SE, PSN & Etisalat? that sounds really cool! \(*^^*)/

[LordHadi]

please don't be discouraged and think that. I'm pretty sure SE would understand the frustration of players, they will need time to assist so we need to be patient and wait it out. part of the issue was due to this thread being in the technical thread, we should've posted from the start in the general discussion. so I think now everyone learned about this so the next time an issue like this occurs we can try doing that.

as said from other players, Etisalat and SE are currently communication with each other which is a good thing. I know many of us received different information from our ISP and that added more frustration, but I think now Etisalat is aware of it and maybe they shared the issue with other branches in case of further reporting they know that there's indeed an issue.

let'e keep our positivity and hopefully soon enough we will return to Eorzea.
and I'm really glad to have communicated with players from here.

Lol we are being patient I guess, I mean come on it's been 11 days. If this happened to NA or EU, SE would take action in a day or two. Just because we're a small group they decided not to show their support? At least a message from them stating they would extend our subscription depending on the days would be enough, but completely nothing?

[BraveheartRamo]

Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
I stay in contact with them. So let's be optimistic!!

Good news guys! Atleast my microwave and TV will work now XD

Guess remaining in this thread is more helpful^^

[Sheri]

Lol we are being patient I guess, I mean come on it's been 11 days. If this happened to NA or EU, SE would take action in a day or two. Just because we're a small group they decided not to show their support? At least a message from them stating they would extend our subscription depending on the days would be enough, but completely nothing?

I think it's the opposite actually, they are being supportive since they're working with PSN & ISP on like our behalf, despite us being a small group! & I'm thankful for that because I'm not that good with network stuff and wouldn't be able to get through Etisalat. xD

I'm quite certain SE received direct info about our issue around two days ago when players communicated with community reps in twitter I saw the posts (it was linked here).

SE support is what I can call like a front desk, they wouldn't report everything to the backend team as they attempt to resolve the issues especially when PSN had their own issues recently (which got resolved) but I can imagine it causing confusion when SE support was trying to assist cause it was unfortunately at the same time.

It's a tough situation to deal with but we're getting there! I honestly would be happy to play again, that's all I ask for. < simple minded xD;