Unable to log in on PS4 :(

[XeinoLoco]

Good Morning all, thought to check out the update before i head to work

Xeino, thanks for the follow up. While i understand the cause that you explained makes perfect sense, my question is why did it happen after Sony Computer Entertainment did the maintenance (link)? Or was it just a coincidence? Or perhaps Sony did some changes to the traceroutes which made etisalat/EMIX go secured?

That's a good question. I was convinced that it was the PSN update that messed everything up but two SE tech support agents told me it was a data packet loss issue because of a firewall/security protocol at EMIX. If it turns out that it's not a firewall then it's probably to do with PSN, but I suggest we assume it's the firewall until proven otherwise.

As for the email conversation with Etisalat.. they haven't got back to me yet but it's only 9:30am.

After checking your link, I remember having issues a few hours BEFORE the PSN maintenance. So there's a good chance it has nothing to do with PSN.

[Shiro_nekomata]

I remember having issues a few hours BEFORE the PSN maintenance. So there's a good chance it has nothing to do with PSN.

I can confirm this, I had the problem before the maintenance.