Unable to log in on PS4 :(

[Farah]

Ok so I was having the issue where the screen would just go black and never get to the log in screen. All I did to fix it was go to your notifications->downloads-> and open the game from the last update file that was installed for ffxiv. It worked that way. I don't know why but it did. Maybe it can help some of you.

[evscal]

So... the only solution is to pay more for Du? No way, I'd rather support Comcast. SE chat had told me this:

After completing a Trace Route test to your Public IP Address, we are indeed detecting data packet-loss at the following server/location:

ae27.cs1.lax112.us.eth.zayo.com [64.125.30.184] and

lon-ra-ge-1-0.emix.net.ae [10.246.254.162]

After trying restarting, re-installing, port forwarding, static IPs, etc. I believe this packet loss is ultimately the issue. I spoke to Etisalat and they said they can do nothing, even though Emix is their network.

Is there really no way to fix this without switching ISPs or platforms? If so, I have never been so totally disappointed in a game and ISP before. It has absolutely soured my experience with XIV.

[Raines_IX]

This account on Twitter @FFXIVArabic has been contact with Etisalat and they told him to try logging in at around 10:30AM today because they are testing the solution. If anyone at home please try after 10:30AM today and tell us if it works please.

[Shiro_nekomata]

This account on Twitter @FFXIVArabic has been contact with Etisalat and they told him to try logging in at around 10:30AM today because they are testing the solution. If anyone at home please try after 10:30AM today and tell us if it works please.

I wont be home by that time, Hope it works!

[oORoyalBlueOo]

i will be in home so i hope it works >.<

[Raines_IX]

i will be in home so i hope it works >.<

alright. check it please and give us your feedback!

[oORoyalBlueOo]

It didn't work T_T

[Raines_IX]

It didn't work T_T

lol. I kinda expected that. ok I will rely the information to the guy in twitter.

[Raines_IX]

Etisalat replied on twitter:

We already advised our team that issue still not resolved. We will get back to you at the earliest regarding this concern.

[Shiro_nekomata]

Etisalat replied on twitter:

I really happy to see them working on the issue, it might be not that simple after all.
Just knowing they are working on it gave me hope!