Quote Originally Posted by XeinoLoco View Post
They have a file open with me. They sent a technician to my house last night to run a procedure check-up on my connection to make sure the problem is not from my router or settings. The technician saw that everything was working great, 50MBps speed and all that, so he called his supervisor and told him that it should be sent to a higher-up technician that works with lines and servers instead of home routers. It's all just procedure that they have to do to make sure that the problem is with their servers and not our network settings. I'm expecting the line technician to call me today and he's the one that understands traceroutes, data packet loss, firewalls, vpn, etc. So just give it a few more days.

Etisalat did fuck up.. they fucked up because it took them 9 days to actually notice there was a problem even when they were being sent emails and getting calls related to the same issue. But on the 10th day they started working on it. The main disappointment is that it took this long for them to listen.
Oh god, I can at least dream about Erozia now!