Unable to log in on PS4 :(

[Chif]

As customers in SE , SE should fix this issue and tell us the problem we pay for them and the problem is in this game on ps4 .

[Shiro_nekomata]

I'm surprised how the forums mods didn't notice us yet...

[Sheri]

I'm surprised how the forums mods didn't notice us yet...

I read that this technical support thread is just for discussion. I think maybe if this was in the general discussion it would've caught the mods attention as they usually administer that side of the forum.

[ExoticMeow]

Good news: They've escalated my complaint and it reached the "Etisalat Prestige Care" team (lol). It sounds promising though.. here's the email:

"In reference to your email below, we apologize for the delay in reply and inconvenience caused. Please be advised that we have escalated the case with complaint number 15xxxxxx. This will be rectified within 24 hours and you shall be updated. Rest assured that the matter is given high priority and it will be resolved as soon as possible. We appreciate your patience and understanding regarding the matter."

I can see the light at the end of the tunnel.

Right when i almost lost hope and decided to change to Du... Thank you habibi ;-; now i'll wait and sit in a corner with my laptop refreshing this thread '_>')

[Shiro_nekomata]

Good news: They've escalated my complaint and it reached the "Etisalat Prestige Care" team (lol). It sounds promising though.. here's the email:

"In reference to your email below, we apologize for the delay in reply and inconvenience caused. Please be advised that we have escalated the case with complaint number 15xxxxxx. This will be rectified within 24 hours and you shall be updated. Rest assured that the matter is given high priority and it will be resolved as soon as possible. We appreciate your patience and understanding regarding the matter."

I can see the light at the end of the tunnel.

If they say something like "update your ps4" I will need someone to restrain me...I don't want to murder anybody

[SESO-TAI]

one of my friend send SE support an email they respond to her
that our problem is because of ISP that we are using And we should contact to our ISP and explain the problem to them

i know all of u know that already

this situation became really ........... -_-

[BraveheartRamo]

one of my friend send SE support an email they respond to her
that our problem is because of ISP that we are using And we should contact to our ISP and explain the problem to them

i know all of u know that already

this situation became really ........... -_-

SESO thanks for the update. Just a while ago I got a response from SE to a reminder I sent. They informed that they further investigating the issue.

There are 2 possibilities, either I didn't reach the stage yet where I'll be told to refer to my ISP heh, or SE understood the seriousness of this issue now and taking ownership.

I'm gonna think on the bright side XD

[Keb]

SESO thanks for the update. Just a while ago I got a response from SE to a reminder I sent. They informed that they further investigating the issue.

There are 2 possibilities, either I didn't reach the stage yet where I'll be told to refer to my ISP heh, or SE understood the seriousness of this issue now and taking ownership.

I'm gonna think on the bright side XD

I sure hope it's possibility number 2!

[Charles_Cimeaurant]

Day 10 now!! This story will never end!!!! Warrior of light is now warrior of black screen

[Charles_Cimeaurant]

We give up?? Or we still ask Etisalat when they fix their issue?