Quote Originally Posted by Charles_Cimeaurant View Post
Get that from Etisalat
Hi Charles, Please try these steps to see if they resolve the issue:
1)Perform a connectivity test on your PlayStation®4
Test to see whether your PlayStation®4 is properly connected to the network.

From the home menu, select "Settings" > "Network Settings" > "Internet Connectivity Test" to perform the test.

2)Perform a system update on your PlayStation®4
Perform the most recent system update and then try a version update for "FFXIV: ARR"

Thanks.
Did they really end the conversation like that??