Unable to log in on PS4 :(

[Lexia]

Just wondering, apparently it's under maintainence, but it's mentioned that it's from 25th to 26th, I couldn't login since 24th morning till now!!!! And no one from staff are updating us paying customers about this!!! This is irresponsible truly!!! Are they going to compensate us about theses days we already paid for?!!

I was able to get on fine yesterday and didn't have any trouble today either. They not going to update lodestone or anything about any outage unless it affecting a lot of people. Have you tried contact support directly? Cause I have never seen them here in the tech section it just a peer to peer support. As for compensation no there 99% they not going to give you anything for time you couldn't play.

This is support link to contact SE directly, they have phone, email and chat support.
http://support.na.square-enix.com/co...382&la=1&fty=1

[gtavaddict]

I was able to get on fine yesterday and didn't have any trouble today either. They not going to update lodestone or anything about any outage unless it affecting a lot of people. Have you tried contact support directly? Cause I have never seen them here in the tech section it just a peer to peer support. As for compensation no there 99% they not going to give you anything for time you couldn't play.

This is support link to contact SE directly, they have phone, email and chat support.
http://support.na.square-enix.com/co...382&la=1&fty=1

Thank you so much i just used your link and sent a help ticket, but it seems some people are able to sign in and play!!! why some cannot?