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  1. #1
    Player
    BraveheartRamo's Avatar
    Join Date
    Nov 2012
    Posts
    169
    Character
    Ramo Dan
    World
    Brynhildr
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by Charles_Cimeaurant View Post
    Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
    I stay in contact with them. So let's be optimistic!!
    Good news guys! Atleast my microwave and TV will work now XD

    Guess remaining in this thread is more helpful^^
    (1)
    Last edited by BraveheartRamo; 02-05-2016 at 04:08 AM.

  2. #2
    Player
    Sheri's Avatar
    Join Date
    May 2014
    Posts
    93
    Character
    Princess Rose
    World
    Garuda
    Main Class
    Lancer Lv 16
    Quote Originally Posted by Charles_Cimeaurant View Post
    Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
    I stay in contact with them. So let's be optimistic!!
    project group between SE, PSN & Etisalat? that sounds really cool! \(*^^*)/
    (1)

  3. #3
    Player
    LordHadi's Avatar
    Join Date
    Jul 2014
    Posts
    223
    Character
    Lord Hadi
    World
    Phoenix
    Main Class
    Lancer Lv 60
    Quote Originally Posted by Sheri View Post
    please don't be discouraged and think that. I'm pretty sure SE would understand the frustration of players, they will need time to assist so we need to be patient and wait it out. part of the issue was due to this thread being in the technical thread, we should've posted from the start in the general discussion. so I think now everyone learned about this so the next time an issue like this occurs we can try doing that.

    as said from other players, Etisalat and SE are currently communication with each other which is a good thing. I know many of us received different information from our ISP and that added more frustration, but I think now Etisalat is aware of it and maybe they shared the issue with other branches in case of further reporting they know that there's indeed an issue.

    let'e keep our positivity and hopefully soon enough we will return to Eorzea.
    and I'm really glad to have communicated with players from here.
    Lol we are being patient I guess, I mean come on it's been 11 days. If this happened to NA or EU, SE would take action in a day or two. Just because we're a small group they decided not to show their support? At least a message from them stating they would extend our subscription depending on the days would be enough, but completely nothing?
    (2)

  4. #4
    Player
    Sheri's Avatar
    Join Date
    May 2014
    Posts
    93
    Character
    Princess Rose
    World
    Garuda
    Main Class
    Lancer Lv 16
    Quote Originally Posted by LordHadi View Post
    Lol we are being patient I guess, I mean come on it's been 11 days. If this happened to NA or EU, SE would take action in a day or two. Just because we're a small group they decided not to show their support? At least a message from them stating they would extend our subscription depending on the days would be enough, but completely nothing?
    I think it's the opposite actually, they are being supportive since they're working with PSN & ISP on like our behalf, despite us being a small group! & I'm thankful for that because I'm not that good with network stuff and wouldn't be able to get through Etisalat. xD

    I'm quite certain SE received direct info about our issue around two days ago when players communicated with community reps in twitter I saw the posts (it was linked here).

    SE support is what I can call like a front desk, they wouldn't report everything to the backend team as they attempt to resolve the issues especially when PSN had their own issues recently (which got resolved) but I can imagine it causing confusion when SE support was trying to assist cause it was unfortunately at the same time.

    It's a tough situation to deal with but we're getting there! I honestly would be happy to play again, that's all I ask for. < simple minded xD;
    (1)

  5. #5
    Player
    Sheri's Avatar
    Join Date
    May 2014
    Posts
    93
    Character
    Princess Rose
    World
    Garuda
    Main Class
    Lancer Lv 16
    Quote Originally Posted by BraveheartRamo View Post
    Good news guys! Atleast my microwave and TV will work now XD

    Guess remaining in this thread is more helpful^^
    haha!
    I guess the other thread went the other way. xD;
    (1)

  6. #6
    Player
    ShiNi42's Avatar
    Join Date
    Feb 2016
    Posts
    3
    Character
    Shi Ni
    World
    Odin
    Main Class
    Rogue Lv 60
    I'm hoping things will get sorted out soon its like an addiction ... FFXIV what have you done to us ... And i hope this opens up Etisalat's eyes that gamers are important and that they can't turn a blind eye and ignore us anymore.
    PS: someone should make a chat or group for uae ffxiv players incase stuff like this happens again !
    (4)

  7. #7
    Player
    Shiro_nekomata's Avatar
    Join Date
    Jul 2014
    Location
    Gridania
    Posts
    57
    Character
    Shiro Nekomata
    World
    Famfrit
    Main Class
    Monk Lv 60
    Quote Originally Posted by ShiNi42 View Post
    I'm hoping things will get sorted out soon its like an addiction ... FFXIV what have you done to us ... And i hope this opens up Etisalat's eyes that gamers are important and that they can't turn a blind eye and ignore us anymore.
    PS: someone should make a chat or group for uae ffxiv players incase stuff like this happens again !
    We already made a kik group if you're interested
    (1)

  8. #8
    Player
    Mme0w's Avatar
    Join Date
    Jan 2016
    Posts
    1
    Character
    Aquarius Meow
    World
    Ragnarok
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Shiro_nekomata View Post
    We already made a kik group if you're interested
    I have same problem

    Add me in kik i want to be in group ffxiv

    Kik: mme0w_
    (0)

  9. #9
    Player
    miss-wanted's Avatar
    Join Date
    Jan 2016
    Posts
    21
    Character
    Miss Mistress
    World
    Ragnarok
    Main Class
    Bard Lv 60
    Quote Originally Posted by Shiro_nekomata View Post
    We already made a kik group if you're interested
    Add me please : foxyeh
    (0)

  10. #10
    Player
    Khamboosh's Avatar
    Join Date
    Jan 2016
    Posts
    4
    Character
    Khamboosh Alshamsi
    World
    Ragnarok
    Main Class
    Dragoon Lv 60
    Quote Originally Posted by Shiro_nekomata View Post
    We already made a kik group if you're interested
    add me too if its possible
    User : Khambokuu
    (0)

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