Unable to log in on PS4 :(

[XeinoLoco]

im connected with etisalat. PC version works for me im logged in right now but the ps4 gives me the error

That's strange.. I'm curious how you and gtavaddict are able to play on PC.. but I don't even know what to ask you two lol.

Using your PC, can you go to this website http://lg.emix.net.ae/lg and under "Additional parameters" type in: 184.107.107.176 then submit.

And can you copy the first 10 lines that you see and paste them here? This is what I get:

Router: Etisalat Emix Router IPv4
Command: traceroute 184.107.107.176


traceroute to 184.107.107.176 (184.107.107.176), 30 hops max, 60 byte packets
1 195.229.3.209 (195.229.3.209) 5.921 ms 5.915 ms 5.910 ms
2 195.229.4.247 (195.229.4.247) 8.143 ms 8.145 ms 195.229.0.131 (195.229.0.131) 8.489 ms
3 195.229.2.149 (195.229.2.149) 213.902 ms 213.870 ms 195.229.3.167 (195.229.3.167) 176.955 ms
4 * * *
5 po23.cr4.mtl.iweb.com (67.205.127.117) 203.340 ms 189.029 ms 207.224 ms
6 te7-3.dr9.mtl.iweb.com (67.205.127.214) 198.504 ms 189.709 ms 198.467 ms
7 174.142.115.218 (174.142.115.218) 208.166 ms 208.992 ms 198.946 ms
8 * * *
9 * * *
10 * * *

Notice how in line 4 the trace gets cut off? Do you have that as well?

Addtional Info: (I ran a trace to NA Datacentre)

North America Datacentre | square-enix.montreal.com | IP address: 184.107.107.176
Europe Datacentre | eu.square-enix.com | IP address: 209.130.141.243
Japan Datacentre | jp.square-enix.com | IP address : 202.67.53.202

[drakssus]

That's strange.. I'm curious how you and gtavaddict are able to play on PC.. but I don't even know what to ask you two lol.

Using your PC, can you go to this website http://lg.emix.net.ae/lg and under "Additional parameters" type in: 184.107.107.176 then submit.

And can you copy the first 10 lines that you see and paste them here? This is what I get:

Router: Etisalat Emix Router IPv4
Command: traceroute 184.107.107.176


traceroute to 184.107.107.176 (184.107.107.176), 30 hops max, 60 byte packets
1 195.229.3.209 (195.229.3.209) 5.921 ms 5.915 ms 5.910 ms
2 195.229.4.247 (195.229.4.247) 8.143 ms 8.145 ms 195.229.0.131 (195.229.0.131) 8.489 ms
3 195.229.2.149 (195.229.2.149) 213.902 ms 213.870 ms 195.229.3.167 (195.229.3.167) 176.955 ms
4 * * *
5 po23.cr4.mtl.iweb.com (67.205.127.117) 203.340 ms 189.029 ms 207.224 ms
6 te7-3.dr9.mtl.iweb.com (67.205.127.214) 198.504 ms 189.709 ms 198.467 ms
7 174.142.115.218 (174.142.115.218) 208.166 ms 208.992 ms 198.946 ms
8 * * *
9 * * *
10 * * *

Notice how in line 4 the trace gets cut off? Do you have that as well?

P.S. I got the IP 184.107.107.176 from the SE website. It's the FFXIV NA Data Center server I believe.

i get the exact same thing.

[XeinoLoco]

So I'm able to send/receive data to EU and JP servers but it's just the NA servers that are blocked off at the moment

[Shiro_nekomata]

confirmed! Etisalat have done something wrong, I just asked my friend to use his Du hotspot with his phone and I was able to connect!

[Sheri]

confirmed! Etisalat have done something wrong, I just asked my friend to use his Du hotspot with his phone and I was able to connect!

maybe we should shout: YOSHIDAAAAAAAAAAAA!! while marching down to Etisalat. ( ; A ; )

[drakssus]

confirmed! Etisalat have done something wrong, I just asked my friend to use his Du hotspot with his phone and I was able to connect!

does it work again with etisalat once u update the launcher?

[Shiro_nekomata]

does it work again with etisalat once u update the launcher?

Nope, nothing changed

[AlianneP]

My friend is having this issue. They bought the game on PC and had the exact issue on PC as well :/ However it works fine on her brothers laptop xD

[Sheri]

I emailed PSN again (hoping it's the international one..) cause PSN Middle East didn't reply.

[gtavaddict]

I am logged in PC right now, and it's the same net I use on ps4 so it's a ps4-etisalat issue.