
 
			
			
				called Etisalat in hopes to explain this issue to them, refused to transfer me to a technician, and said I should reach any other technician outside of etisalat, what the hell? I kept telling him the problem is with YOUR company with YOUR connection not my ps4, terrible service, the only hope left is for EMIX manager to reply my e-mail, I've sent him a detailed one.
here's his info from the emix sub-page
For further information about our services, backbone links etc., please reach out to Mr. Mohammed A. Yahiya, Manager/Product Management IP & Smart Hub (moyahiya@etisalat.ae)
I also sent a detailed email to care@etisalat.ae asking them to make sure it reaches someone who has the authority/knowledge to deal with Etisalat server issues. I didn't think of contacting EMIX, that's a very good idea. I hope this issue is resolved within 1-2 days because it's getting ridiculous.
Sent an email to PlayStation Middle East as well in case they can help sort out this issue..
I have this issue since 5 days Etisalat/UAE they have to pay for me
been trying to solve it sent messages to some people and still nothing, nothing good ever comes from etisalat.

 
			
			
				I tried Etisalat live chat today...they have no idea what packet loss is, somebody send HEEEELP!!!
I did that too shiro, the issue was closed the moment they confirmed that internet was working.... I spent 5 days doing almost everything. I even opened a new psn account and downloaded trial version as part of trouble shooting.
Having a technical issue with ISP is something normal, my concern is if they are aware of what the technical problem is and is it being addressed...
I've emailed Etisalat, Emix, and the Manager of Emix, and they haven't replied yet because I sent the emails on Thursday night. So when the weekend is over (tomorrow) they will hopefully read/reply and be aware of this issue.
Thanks man. Ill follow up from my end and revert back with any update.
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			 Originally Posted by fahn86
 Originally Posted by fahn86
					
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