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  1. #1
    Player
    BraveheartRamo's Avatar
    Join Date
    Nov 2012
    Posts
    169
    Character
    Ramo Dan
    World
    Brynhildr
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by fahn86 View Post
    I hate etisalat's stupid service. They always suck and have crappy support. If it really is an error with etisalat as well, then even if SE fixes their issues, we wont see anything change soon...
    i feel your pain fahn
    (1)

  2. #2
    Player
    genos's Avatar
    Join Date
    Jan 2016
    Location
    Gridania
    Posts
    11
    Character
    Nevyn Kreiss
    World
    Ragnarok
    Main Class
    Bard Lv 100
    called Etisalat in hopes to explain this issue to them, refused to transfer me to a technician, and said I should reach any other technician outside of etisalat, what the hell? I kept telling him the problem is with YOUR company with YOUR connection not my ps4, terrible service, the only hope left is for EMIX manager to reply my e-mail, I've sent him a detailed one.

    here's his info from the emix sub-page

    For further information about our services, backbone links etc., please reach out to Mr. Mohammed A. Yahiya, Manager/Product Management IP & Smart Hub (moyahiya@etisalat.ae)
    (3)

  3. #3
    Player
    XeinoLoco's Avatar
    Join Date
    Jan 2016
    Posts
    26
    Character
    Xeino Loco
    World
    Gilgamesh
    Main Class
    Monk Lv 60
    Quote Originally Posted by genos View Post
    the only hope left is for EMIX manager to reply my e-mail, I've sent him a detailed one.

    here's his info from the emix sub-page
    I also sent a detailed email to care@etisalat.ae asking them to make sure it reaches someone who has the authority/knowledge to deal with Etisalat server issues. I didn't think of contacting EMIX, that's a very good idea. I hope this issue is resolved within 1-2 days because it's getting ridiculous.
    (3)

  4. #4
    Player
    Sheri's Avatar
    Join Date
    May 2014
    Posts
    93
    Character
    Princess Rose
    World
    Garuda
    Main Class
    Lancer Lv 16
    Sent an email to PlayStation Middle East as well in case they can help sort out this issue..
    (0)

  5. #5
    Player Chif's Avatar
    Join Date
    Sep 2015
    Posts
    53
    Character
    Dr' Death
    World
    Ragnarok
    Main Class
    Culinarian Lv 60
    I have this issue since 5 days Etisalat/UAE they have to pay for me
    (0)

  6. #6
    Player
    oldPOWER's Avatar
    Join Date
    Jan 2016
    Posts
    2
    Character
    Old Power
    World
    Ragnarok
    Main Class
    Dark Knight Lv 60
    been trying to solve it sent messages to some people and still nothing, nothing good ever comes from etisalat.
    (0)

  7. #7
    Player
    Shiro_nekomata's Avatar
    Join Date
    Jul 2014
    Location
    Gridania
    Posts
    57
    Character
    Shiro Nekomata
    World
    Famfrit
    Main Class
    Monk Lv 60
    I tried Etisalat live chat today...they have no idea what packet loss is, somebody send HEEEELP!!!
    (0)

  8. #8
    Player
    BraveheartRamo's Avatar
    Join Date
    Nov 2012
    Posts
    169
    Character
    Ramo Dan
    World
    Brynhildr
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by Shiro_nekomata View Post
    I tried Etisalat live chat today...they have no idea what packet loss is, somebody send HEEEELP!!!
    I did that too shiro, the issue was closed the moment they confirmed that internet was working.... I spent 5 days doing almost everything. I even opened a new psn account and downloaded trial version as part of trouble shooting.

    Having a technical issue with ISP is something normal, my concern is if they are aware of what the technical problem is and is it being addressed...
    (0)

  9. #9
    Player
    XeinoLoco's Avatar
    Join Date
    Jan 2016
    Posts
    26
    Character
    Xeino Loco
    World
    Gilgamesh
    Main Class
    Monk Lv 60
    Quote Originally Posted by BraveheartRamo View Post
    Having a technical issue with ISP is something normal, my concern is if they are aware of what the technical problem is and is it being addressed...
    I've emailed Etisalat, Emix, and the Manager of Emix, and they haven't replied yet because I sent the emails on Thursday night. So when the weekend is over (tomorrow) they will hopefully read/reply and be aware of this issue.
    (2)

  10. #10
    Player
    BraveheartRamo's Avatar
    Join Date
    Nov 2012
    Posts
    169
    Character
    Ramo Dan
    World
    Brynhildr
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by XeinoLoco View Post
    I've emailed Etisalat, Emix, and the Manager of Emix, and they haven't replied yet because I sent the emails on Thursday night. So when the weekend is over (tomorrow) they will hopefully read/reply and be aware of this issue.
    Thanks man. Ill follow up from my end and revert back with any update.
    (0)

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