i have no problem with my ring, your name is visible on mine

Quote Originally Posted by Enkidoh View Post
Possibly unrelated to this bug, is that I noticed the game displays 'Obtaining Signature' as a placeholder name on signature (crafted) gear that I originally acquired on another server (Ridill) but brought with me to Balmung - only signature gear that I acquired on Balmung will show the name (which includes my Eternity Ring). Hence it seems it defaults to this if the game cannot find that character information on that server.

As a result, the only thing I can think of Zumi is that your partner's account is experiencing some kind of billing issue and thus is classed as temporarily suspended (thus the ring's signature defaults to that), but that is a very long shot.

I hope you this sorts out for you. ; ;
i don't have any issues with the game, could login normally and my subscription is also not at 0 days this month