I recently decided to start playing again after a long break, not that I played much before but some friends were coming here so I decided to follow. I purchased a heavensward code but unfortunately for me for some reason I was in the NA shop not the EU shop I didn't even know there were two shops I didn't even know this stuff was region locked to be honest, I thought it odd the shop didn't list my country but I purchased anyway, confirmed and plugged the code in only to find it didn't work, as far as I understand once a code has been unlocked there are no refunds because they have no way of deactivating a code. Cant there be a simpler process for all this I see many others have fallen victim to the same thing, my question is, what exactly am I supposed to now do with a code i cannot use.