In a broader scheme, RPG is the sort of games that you do need to invest some time and resources, often outside of the game. Not everyone will do it, I understand, but consider this is an online game especially, where you will interact with people, I find it baffling people don't read some basic instructions, when your action will impact others. Again, it might be I'm from a different generation, but this kind of attitude, to me, is like walking into a wrong washroom and say "nobody told me", when the door clearly labeled otherwise.

In the grand scheme of things though, the amount of population that doesn't know about job quest is very tiny. You might have seen a few here and there lately due to the Christmas subscriptions of new players. In my four years of playing FFXIV, I never encountered a single player like that. So, is this a real issue? I personally don't think so.

Finally, yes @Leigaon... XI is not playable without the internet next to you