[Suggestion] GM Rating

[Kuwaitum]

I suggest that every after case that is reported and a GM contacts a player, a window with a Rating System appears and the customer (player) rates how was their GM with them:
- Clarity in speech : 1-5
- Helpfulness: 1-5
- Politeness: 1-5
- Response: 1-5
- Knowledgeable: 1-5

SE should know how their GM treat their paying costumers.

Story behind the suggestion:

I never thought about writing this before I interacted with my last GM, I won't mention names. This GM is the 4th I spoke with since game official release in 2013.

The previous 3 GMs were very helpful and if they couldn't do anything in real, they suggested to write to the forums or promised to see or to deliver my concern to the responsible people at SE/FFXIV quarters.

Yet when it came to the 4th, I wish I never spoke with them.. They weren't helpful at all and closed my case in my face, I am mad and they simply instead of calming me down they started to give weird reasons that I felt offended! I don't know if it was intentional or not, but that wasn't how a GM (a representative of SE to talk to a long time costumer), I am not their enemy, I have an issue and I want it to be resolved. Copying and pasting what I already read on the ToS in my face isn't helping! GMs should know how to calm down people before even getting into the issue

There should be a system that rates the GMs accordingly, and SE should follow up their employees that deal with us - the costumers - for a better service.