Quote Originally Posted by MomomiMomi View Post
Yes, they very clearly communicated their policy.
Bringing up an old quote to super-cede an existing one doesn't serve a purpose beyond muddying the waters. Especially when the patch notes found here: http://na.finalfantasyxiv.com/lodest...c91d884c6b6a84 clearly states the policies as is.

Companies communicate to their consumers based on the current state of their product. The fact is, things change, and unless you see in a release note, its all talk and empty promises.