Can't start "An officer and the wise man"

[Gunslinger6977]

I am not sure why this is happening, but when I click on the An officer and the wise man quest I get the text from the NPC, but it does not get added to my journal. Anyone know why? I should be able to get the quest, I have done all the prerequisites
and it shows up on my list of options when I talk to the NPC. I also do not think it would be a problem on my end.... I can start any other quest that comes up from any other NPCs.

[Baccanale]

Greetings, Gunslinger6977!
Thank you for posting your concerns about "An Officer and the Wise Man." In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide as many details as you can in the following form:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thanks again for your participation!

[Aleczan]

I don't know about this one quest, but for Ul'dah Grand Company, the Immortal Flames, the quest "Burning Man" would show up in the list. But when I selected it, NPC only talked to me, not giving quest. I was puzzled for a whole day before I realized I still had "The Mail Must Get Through" from Gridania and "Engineering Victory" from Limsa to finish.

If your problem is the same as mine, this information might help.

The NPC dialogue when I tried to pick "Burning Man" would be something like "I suggest go visit the other 2 grand companies and learn about their policies....etc."

After finishing those 2 "initiation" quests, I returned and could take Burning Man quest with no problem.

[addie]

I'm having the same issue with LL

[Gunslinger6977]

Platform: Windows 7 64bit
ISP: Buckeye Cable
Type of Internet Connection: Cable
Internet Connection Speed: 10mb
Date & Time: 10/16/2011 6pm (just tried again)
Frequency: everytime I try to start the quest
Character Name: Gunslinger Deschain
Race: Midland Hyur
World: Tribia
Class/Skill Rank: ARC 26
Area and Coordinates: Limsa Lominsa / Maelstorm Command
Party or Solo: solo
NPC Name: Guincum
Monster Name: N/A
In-Game Time: anytime

NPC talks about spying on the other two companies but it wont come into my journal so that I know who I need to talk to and where I need to go.

[Qeepel]

Hello Gunslinger6977,

Thank you for the additional information. I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

SQUARE ENIX MODERATOR