ISP: Time-Warner Cable

Type of Internet Connection: Cable

Internet Connection Speed:
233 Mbps, 23 Mbps

Date & Time: Most recently at 12:30 AM PST on 12/23/2015 but has been consistently happening over the past week

Frequency: Always

World: Sargatanas

Character Name: Noah Byrjun

Retainer Name: All of them on Noah Byrjun (Sirgrumpygrump, Lumpyspaceprince, Dramallama, Sirbuttbutts, Machogazpacho, Bestopesto, Obviolistromboli, Wattaciabatta)

Class/Level: Warrior 51, Alchemist 15, and many others

Party or Solo: Solo

Race: Lalafell M

In-Game Time: Most recently around 9 p.m. Eorzea Time

Area and Coordinates: It has happened in Limsa Lominsa - Lower Decks at both retainer bells, in Lavender Beds - Ward 1, Plot 1 at the retainer bell within our Free Company House, and the retainer bells in Lavender Beds - Ward 1.

Housing: As specified in the previous section.

Steps: My game seems to crash every time that I go to any Summoning Bell and click on the name of a retainer. After clicking on the Summoning Bell, the list of retainer names comes up. I then click on any of the retainer names and the game crashes.

I have tried replicating this crash multiple times and it happens every time I check any of the retainers on Noah Byrjun. I have tried logging in on different computers but it will still crash the game. This does not happen on my main character Shoruu Byrjun; The retainers function properly on that character.

Possibly related: on Noah Byrjun, when looking in the "Timers" menu, it displays that "8 of 8 Complete" ventures are waiting despite none of the retainers being out on ventures. None of the retainers on Shoruu Byrjun are out on ventures either. This number does not change on Noah Byrjun.