Time: 7/12/15 Or 8/12/15
Frequency: Every time since then
World name: Gilgamesh
Character name: Shala Finfright
Retainer name: N/R
NPC name: N/R
Monster name: N/R
Class/Level: N/R
Party or solo: Solo
In-game time: I don’t know the exact date it started, as the log system for ffxiv doesn’t allow me to keep very up-to-date chat logs
Area and coordinates: N/R
Housing: Plot 2 ward 3 goblet
Steps:
1. Tried for 1 hour to give two of my friends housing permissions for my small house. For some reason, every time I tried to give them permissions, it showed no names but a single friends in the list. (I sadly can’t show you a screencap due to it being one of the rare times it shows my friends list normally in that menu. I will update with a picture when I can)
2. After many attempts, I went to my friends list and marked the two friends with I believe it was a star. Then I went to the groups part, and their name showed. I added them, removed them from the star group after, everything was good, I logged out.
3. Logging in the next day, my friends list was no longer working.
4: I gave it 2 days to see if it was just an off day. And discovered that not only was my fc members list working normally(80% of the time, 20% it was also glitching) Not only that, it is only affecting ONE of my characters, the others are having no issue whatsoever.
5: I contacted support via email, and tried the following things:
Connecting PC directly to the router/router directly to the wall.
Changing the DNS settings
Removing all my character Data
Before they told me to post this in the forums.

Screencap of friends list, with friends right beside me to show their orange names:


Screencap of FC members:


Connection Specs
- Type of internet connection/provider: 20mbs /Telstra
- Modem maker/model number: Telstra/0A3813

PC Specs
-=-=-=-=- System Information -=-=-=-=-
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name EMILY-PC
System Manufacturer MSI
System Model MS-7918
System Type x64-based PC
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V2.5, 7/11/2014
SMBIOS Version 2.8
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.95 GB
Available Physical Memory 4.33 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 11.4 GB
Page File Space 7.95 GB
Page File C:\pagefile.sys

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Firefox/43.0.1
- Internet Explorer Version: 11.0.9600.19124