Why is "It's something to do" apparently a valid defense?

[Reilyn]

Did people complain about challenging content, or did they complain about Titan? Because Titan was a roadblock to many for reasons unrelated to the actual difficulty of the fight - and it was the same for Titan EX which had nothing to do with the relic. They had to unlock the other primals gated because people complained about the fight there too.

Genuine question because I've never seen anyone complain about Garuda, Ifrit, Chimera or Hydra. I actually see that part of the relic mostly getting praise. Maybe the problem wasn't difficult content but "Titan is unplayable, don't ever put that particular trial in the relic" and SE took it to mean "don't put any trial ever again in the relic"... and it wouldn't be the first time that SE completely misunderstands what peole are asking.

It's a sad possibility I'm curious about too. We coulda've had leviathan, ramuh, shiva, etc be involved with the relic instead of me catching myself falling asleep at the keyboard in copperbell, and thousand snores on more than one occasion for atma books.

Right now, what I'm taking away from this is the casual/incapable players have literally resulted in killing the feel of satisfaction in anything relic related after 2.0; the last time I ever felt good about doing anything relic-related. Watching those people punch holes into a ship, and watching it sink since isn't cool.