Error (30002)

[Moz]

1. – Win7 64bit
2. - Windows Defender
3. – Cox Communications
2) - No error message - Always R0, sometimes I'm stuck in R0 for 2-4mins at a time.
3) - Frequency of 30002 Error? Always R0, just standing in town or out trying to do leves, instance, etc...
4) - What area were you in when the error occurred? It occurs everywhere...
5) - What were you doing when the error occurred? Happens when I'm standing still or moving, fighting, etc...
6) - Were you in a party at the time the error occurred? It happens when I'm solo or in party...
7) - Estimate number of characters that were near you at time of error? Doesn't really matter, R0 happens when I'm in town or out on a remote part of a map by myself...I constantly get R0...
8) - Were you able to log back into FFXIV after the error? Yes, but I still get R0, I even went as far as to uninstall/reinstall FFXIV, still no luck...

[SE_James]

Everyone,

While I can understand your eagerness for a resolution, my last posting was misunderstood. I’m requesting further information only from those people receiving the ‘30002’ error, and I need the specific information that I requested, as detailed as you can make it.

For general latency issues, we have a Knowledge Base article available on the SQUARE ENIX Support Center website, that may be of assistance. I have provided a link below:

What do I do if I’m experiencing connectivity issues?

[Drako]

I can guaranty you that everyone with R0 is getting the 30002 error your referring. I would recommend taking that into account in your gathering of the players information. I personally experience the error[30002] several times a day. It generally accompanies the R0. When the connection finally slows down to a crawl with the server, and you can no longer talk to an npcs, or issue any commands. Finally the FFXIV client disconnects, likely due to a timeout, and then that is when the error 30002 appears.

I understand the focus is error 30002. I originally directed players from the other thread http://forum.square-enix.com/ffxiv/t...s-and-freezing. But I corrected my post indicating they should only come here if they are experiencing that error as well. I'm not trying to make this process difficult for you guys, just making sure you understand the problem that we are experiencing as a whole.

[Orophin]

1) User Environment
1. – Operating System? Win7 64bit Home Premium
2. - Antivirus program? Avast. Has been disabled just to eliminate this factor to no success.
3. – Internet Service Provider? Cox Communications
2) Exact Error Message: (30002)1319037698,14878932,5
3) Frequency of 30002 Error?: 1st time seeing it
4) What area were you in when the error occurred?: Limsa Lominsa Adventurer's Guild
5) What were you doing when the error occurred? : AFK waiting for repairs. Saw the error when I got home from work.
6) Were you in a party at the time the error occurred?: No
7) Estimate number of characters that were near you at time of error?: Can't say, I was AFK. Probably not many.
8) Were you able to log back into FFXIV after the error?: Yes.

SE_James: Please don't sweep this issue under the rug as a general latency problem. There are too many people having this exact same problem shortly after the 1.19a patch who haven't had any connectivity issues prior. The 30002 error is a direct result if people's connection timing out due to too many packets being dropped within SE's network. If you will view my individual post regarding this issue and pass it on I think it will be helpful for your techs to eliminate the problem.

http://forum.square-enix.com/ffxiv/t...nd-game-server

[Chlymera]

1. Windows 7 64 Bit
2. AVG (free-version running in tasktray)
3. Charter Communications
4. (30002) 1319174294,12974760,5
5. Multiple times a day (more frequently at night from 6:00 p.m. CST - 6:00 a.m. CST)
5. Camp Broken Water / Ifrit Battle Entrace Area
6. Standing still, looking at my character waiting for the error message to inevitably pop up so I could post it here
7. Was not in a party.
8. 7 people waiting to go into Bowl of Embers were around me at the time of this message. (it has happened with 0 people around me as well many times)
9. Yes, however the same thing happens after a few moments. Makes the game unplayable.

I should also mention I have been doing speedtests usually everytime after I get the error/R0.

http://www.speedtest.net/result/1546857498.png

~ Support Team please look into this more fervently. The game has become more of a nuisance to try to play daily. Through all of the troubleshooting steps I try every night, I really get tired of constantly logging into the game over and over again.

Thank You.

[Zoltan]

Everyone,

While I can understand your eagerness for a resolution, my last posting was misunderstood. I’m requesting further information only from those people receiving the ‘30002’ error, and I need the specific information that I requested, as detailed as you can make it.

For general latency issues, we have a Knowledge Base article available on the SQUARE ENIX Support Center website, that may be of assistance. I have provided a link below:

What do I do if I’m experiencing connectivity issues?

This is insulting.

For you to even suggest that it is a problem with the customers connection is preposterous. This problem ONLY occurred since patch 1.19. Everything was fine before that.

[Eagle_f90]

1) User Environment
1. – Operating System? Win 7 ult 64bit
2. - Antivirus program? Microsoft Security Essentials
3. – Internet Service Provider? Comcast
2) Exact Error Message An error has occurred on the game server. (30002)1319242495,13973358,5
3) Frequency of 30002 Error? almost immidatly after loging in
4) What area were you in when the error occurred?Ul'dale
5) What were you doing when the error occurred? Just standing there
6) Were you in a party at the time the error occurred? No
7) Estimate number of characters that were near you at time of error? 1 or 2 NPCs, no PCs
8) Were you able to log back into FFXIV after the error? Yes but then I get kicked right back out.

I was working perfectly find before the patch, and even a few days after. Now I cant even play. Thankfully it is free to play right now.

[Chlymera]

Bump. Please let's not let this fall by the wayside.

[BloodBath]

ok so... havent been able to log in for 2 days now, 30002 error at now loading screen, i can log in an alternate character on same account, i just witnessed a mass DC in uldah on selbina, 12 LS members r-0 and got kicked at once, GM provide no help, cant contact tech support til monday morning, and you expect me to pay for this game? yes im gonna pay for a game i cant even play, good luck with that, hope SE goes bankrupt on this game, with all the new MMO coming out next year, you think this is gonna cut it? Have tried every solution possible, port forwarding, restarting, disconnecting all other pc, ITS NOT A PROBLEM ON MY END IF I CAN LOG IN ANOTHER CHARACTER WITH NO PROBLEM, 30002 has been a problem since game release over a year ago, you think adding materia and screwing over EVERYONE by making all the crafted gear dated is more important than basic game issues? You have a lot to learn SE... cant wait to rage on some poor customer service rep in 22 hours...

[Ashel]

Today is the first time that I have ran into this issue. I cannot stay logged into the game more than five minutes at a time. I have been trying for about two hours. I am returning from a break and a bit disappointed that this is happening, I was really looking forward to leveling.