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Thread: Error (30002)

  1. #1
    Player
    Vladislav's Avatar
    Join Date
    Aug 2011
    Location
    Ul'Dah
    Posts
    537
    Character
    Vladislav Bahamut
    World
    Balmung
    Main Class
    Gladiator Lv 60

    Error (30002)

    hello support team , i don't know what happened , i was server crashed 5 times today in a row , by error (30002) 1318711514,24456662,5 . idk really what happened because before today i was normally played w/o any crushes ( i know disconnects happens , but not every 30sec. like now D char name: Vladislav Bahamut ,server: Besaid. help please
    (1)

  2. #2
    Player
    aggiegamer09's Avatar
    Join Date
    Mar 2011
    Location
    Ul'ldah
    Posts
    13
    Character
    Tamu Gamer
    World
    Balmung
    Main Class
    Thaumaturge Lv 50
    Same exact error and issues (happening every few min) I am also on Besaid, my Internet provider is cox communications, OS is windows 7....I have posted many times regarding this error (30002 while in game) and have not seen much of a response from developers on forums, please any information regarding a fix for this would be great! Not looking forward to having to pay for the game soon and not even being able to log in for more than 5 min....also, I have been playing since march and have never had a connection issue....I have only started experiencing this error (30002 in game) after patch 1.19
    (1)

  3. #3
    Player
    Vladislav's Avatar
    Join Date
    Aug 2011
    Location
    Ul'Dah
    Posts
    537
    Character
    Vladislav Bahamut
    World
    Balmung
    Main Class
    Gladiator Lv 60
    hmm..... it resolved somehow , no crashes more , but maybe you wright 1.19 seems have little bug with this :O
    (0)

  4. #4
    Player
    aggiegamer09's Avatar
    Join Date
    Mar 2011
    Location
    Ul'ldah
    Posts
    13
    Character
    Tamu Gamer
    World
    Balmung
    Main Class
    Thaumaturge Lv 50
    i wish my would resolve its issue by itself haha! congrats on that though! i hope im back to normal soon!
    (0)

  5. #5
    Support Rep SE_James's Avatar
    Join Date
    Apr 2011
    Posts
    92
    Everyone,

    We would like to apologize for the problems you are experiencing, and would like to let you know that we are investigating this matter further. However for our investigation, we will need further information from yourself, and others, who are receiving this ‘30002’ error. Please reply to this thread, providing answers to the following questions:
    1) User Environment
    1. – Operating System? (IE: WinXP, Vista, Win7, 32bit? 64bit?)
    2. - Antivirus program? (IE: Windows Defender, AVG, etc)
    3. – Internet Service Provider?
    2) Exact Error Message
    3) Frequency of 30002 Error?
    4) What area were you in when the error occurred?
    5) What were you doing when the error occurred? (What type of actions, movements, etc)
    6) Were you in a party at the time the error occurred? (Please provide number of party members if you were in a party)
    7) Estimate number of characters that were near you at time of error?
    8) Were you able to log back into FFXIV after the error?

    The information provided will be helpful for the Development Team to find a resolution to this issue.
    (1)

  6. #6
    Player
    Vladislav's Avatar
    Join Date
    Aug 2011
    Location
    Ul'Dah
    Posts
    537
    Character
    Vladislav Bahamut
    World
    Balmung
    Main Class
    Gladiator Lv 60
    1. Windows 7 , no antivirus , novgorod telecom is provider
    2.(30002)1318711514,24456662,5
    3. was every 1.5 min , and 5 times in a row
    4.Market Wards , then Ul'Dah
    5. just buyed lv.42 Shield
    6. was no i PT
    7. in Marketwards many Retainers , in Ul'Dah many ppl's
    8. yeah i was able to log , but game /toss me after 1~min after i logged in
    PS. as i posted promlem was resolved by somehow ( for now )
    (0)

  7. #7
    Player
    Drako's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    939
    Character
    Drako Lombardi
    World
    Balmung
    Main Class
    Dark Knight Lv 60
    1. – Operating System? Win7 Pro 64bit
    2. - Antivirus program? Windows defender Im pretty sure..
    3. – Internet Service Provider? Cox Communications & Sprint
    2) Exact Error Message R0 and subsequent error 30002 occasionally.
    3) Frequency of 30002 Error? Less frequent then R0, however maybe a few times a day, usually during the nighttime hours.
    4) What area were you in when the error occurred? Been in uldah for the most part.
    5) What were you doing when the error occurred? (What type of actions, movements, etc) I'm usually doing crafting leves or DoL(mining or logging). This has occured at the adventurers guild, in the market wards, outside the front gate of uldah. I've attempted to craft there sense no one is around and its in a different zone. Sense it occurs during mining and logging, you can imagine im all over the place in uldah, and usually not around anyone. Maybe around one or two mobs.
    6) Were you in a party at the time the error occurred? No party
    7) Estimate number of characters that were near you at time of error? Sometimes up to 20 sometimes by myself(or 0).
    8) Were you able to log back into FFXIV after the error? It will usually take two or three attempts. But this is likely due to my character still being logged in.

    Edit: I was R0ing at the time I was attempting to sign out, and it came up with (30002)1318990681,21149099,5
    (0)
    Last edited by Drako; 10-19-2011 at 11:19 AM.

  8. #8
    Player
    Arliman's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Arliman Dunkirk
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    I'm having the same issues. Here's my data. I hope this can be resolved quickly.

    1. – Windows 7 64bit
    2. - Microsoft Security Essentials
    3. – Cox Communications
    2) - R0 with complete freeze and very rare disconnect to 30002 Error.
    3) - very rare 30002 error.
    4) - Occurs in every zone, but seems to be less prevalent in the early hours EST. Peaks around 8pm EST-2am EST
    5) - Occurs sporadically in crafting, occurs predominantly when in combat.
    6) - Occurs solo as well as in a party.
    7) - Between several dozen, and none. Totally unplayable in crowded areas.
    8) - I'm able to log back in after a disconnect within 1-2 minutes, but never immediately afterward.
    (0)

  9. #9
    Player
    Zoltan's Avatar
    Join Date
    Mar 2011
    Location
    Sparta
    Posts
    273
    Character
    Zoltan Zornfaust
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    FFXIV is unplayable in XP parties.

    1) User Environment
    1. – Windows 7 64-bit 122gb Corsair Vengeance RAM. OCV brand Solid State HD, Nvidia GTX580 3gb graphics card.
    2. - No anti-virus program. Windows Security Center and Defender disabled.
    3. – Cox Internet service
    2) R0
    3) Frequency of 30002 Error? Never
    4) Area: Iron Lake Young Raptor camps and Zahar'ak near Broken Water
    5) What were you doing when the error occurred? (What type of actions, movements, etc) Fighting Mobs. Standing still.
    6) 8 member Full Party.
    7) 3-8 characters near me at the time.
    8) Were you able to log back into FFXIV after the error? Yes, but did not resolve the problem.

    Honestly, it would be really nice to see some announcement that SE is aware of the issue and working to resolve it.
    (0)
    Last edited by Zoltan; 10-19-2011 at 03:36 AM.

  10. #10
    1) User Environment
    1. – Operating System? Win7 64bit
    2. - Antivirus program? Microsoft Security Essentials
    3. – Internet Service Provider? Cox Communications
    2) Exact Error Message : R0, always, 60% packet loss. Can never do anything or go anywhere without a R0.
    3) Frequency of 30002 Error? Once or twice a day, mostly R0 though.
    4) What area were you in when the error occurred? It happens in all areas.
    5) What were you doing when the error occurred? It happens even if I'm doing nothing.
    6) Were you in a party at the time the error occurred? See #5
    7) Estimate number of characters that were near you at time of error? It's irrelevant, I get R0 no matter where I go.
    8) Were you able to log back into FFXIV after the error? Yes, but its still R0 regardless.
    (0)

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