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  1. #1
    Player
    AsteriaStarfall's Avatar
    Join Date
    Jun 2015
    Posts
    266
    Character
    Lena Oxton
    World
    Midgardsormr
    Main Class
    Astrologian Lv 60

    Mog station error 401 after maintenance ended

    Hello SE support,

    I have been trying to purchase multiple items on the mog station, including the fantasia special. However each card i use even trying to add crysta to the account results in the error 401.
    I have already checked all my banks, and there are no blocks, or restrictions in place. I have ordered plenty through mog station and haven't had this problem until now.

    If i click on "Manage service options" it brings up a maintenance page, even though it has supposed to have ended. Maybe not everything was brought out of maintenance mode correctly?

    Edit: Additional info 12/15: I also used the paypal option, and after entering in all my info and click "Agree and Pay" the page just refreshes and does not attempt to process the transaction. I contacted my bank again, and asked if they could see any transaction attempted by SE, GlobalCollect, or Paypal, and they see no charges attempted by any of those merchants on 12/14 or 12/15

    EDIT: This was resolved by contacting support via chat.
    (0)
    Last edited by AsteriaStarfall; 12-16-2015 at 03:19 AM.