Two Accounts, one is activated, the other one is broken

[Mwynn]

I might post this here, I even have sent an E-Mail to the SE Support about this yet ...

The Account I play the whole time is a Non Steam Account which I use Steam to track the Hours for.
This means, I own actually two Keys, one is for the Non Steam Account which is activated and the other one comes from Steam actually because I bought A Realm Reborn there.

Refunding doesn't work since I use Steam for my Non Steam Account to track the Hours and the Steam Overlay.

So I have a Steam Key which is not activated and giving it away is useless since then you can't buy the Heavensward Expansion in Steam since the one who received the Code from me won't be able to buy it.
(It requires to have A Realm Reborn in the Library)

Question is now, what the Hell am I doing with the Non-Registered Steam Key?
It hasn't been activated by almost a Year now and it's still remaining in the Library with no use for me.

Refunding? Won't work, Steam already has tracked +2 Hours because of the Non-Steam Account which I use to play...

Locking the Steam Key Code and receiving a Non Steam Code instead? Support said, it won't work that Way.

[worldofneil]

Not really sure I understand your question... you bought the game even though you already have the game and you're asking what to do with it now you can't refund it? Activate a second account and have an alt? (that's what I use my Steam version for since my main account came from 1.0!)

If you only have 2 hours of playtime on it then you must have bought it quite recently and we've had /playtime in game now since 3.0 came out (so 6 months?) so there wasn't really any need to buy it again on Steam just for that which kinda your choice...

Sorry if I'm not understanding very well, but it just looks like you're asking what to do with the code that you bought that you didn't need to buy and you're upset you can't now refund?

[Mwynn]

Not really sure I understand your question... you bought the game even though you already have the game and you're asking what to do with it now you can't refund it? Activate a second account and have an alt? (that's what I use my Steam version for since my main account came from 1.0!)

If you only have 2 hours of playtime on it then you must have bought it quite recently and we've had /playtime in game now since 3.0 came out (so 6 months?) so there wasn't really any need to buy it again on Steam just for that which kinda your choice...

Sorry if I'm not understanding very well, but it just looks like you're asking what to do with the code that you bought that you didn't need to buy and you're upset you can't now refund?

Nah, thing is ... I got pretty confused at the beginning thinking Steam and Non-Steam have different Servers you could play on ... nevermind that.

I actually have A Realm Reborn two times :

Non Steam Version (This one which I post here) + Heavensward
Steam Version with ARR only

I use Steam to login to my Non Steam Account, never using my Steam Key which you receive when you buy ARR on Steam.

Thing is, since I launch the Game on Steam and login in through my Non-Steam Account, the Hours are tracked by that Way.
Refunding doesn't work that Way anymore, even though, the Steam Key has never been registered.
I already got an Main Account, so having an alt is not needed and what for???

The Two Hour "Steam" Refunding Issue is actually, if you have more then 2 Hours Playtime on any Game, you can't refund it anymore.
Since the Steam Key has been untouched since almost a Year, my Hours are more then actually 2 Hours Playtime.

Giving it away to a Friend? Ya, might work but then, that Friend can't buy the Expansion since you need to have the Game in your Library to buy Heavensward.
Meaning, I can't refund it since of the Playtime tracked in Steam, giving it away causes only further Troubles so pretty much, the Key is a dead Key sitting on my Steam Library.

There must be a Solution for this...

*Some Informations...



2478 Hours due of launching the Launcher and logging in with the Non-Steam Account
Bought on 22.01.2015 (Steam Copy) ~ Key has never been touched