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  1. #1
    Player
    Immortal23's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Aionixian Zeladorae
    World
    Malboro
    Main Class
    Gladiator Lv 50

    2002 error when picking Worlds i dont even get to char select

    I get a 2002 error that closes my game everytime after i click ok. It is where you pick one of the "lists of worlds" I have tried changing them and i keep getting the same problem.
    (0)

  2. #2
    Player
    Kio's Avatar
    Join Date
    Mar 2011
    Posts
    864
    Character
    Kio Solais
    World
    Hyperion
    Main Class
    Culinarian Lv 90
    I've been having this same issue as of today for the Hyperion server.
    (0)

  3. #3
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,580
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    Getting this too. Log in, Heavensward Title Screen, hit 'Play' and I get stuck on "Connecting to Server..." for about 20secs before an error 2002 which logs me back out. It should be auto-connecting to Gilgamesh (on Aether). Have tried 5x with the same result in the last hour.

    Surprised that this issue only seems to be affecting a few of us. :/
    (0)

  4. #4
    Player Bhuni's Avatar
    Join Date
    Aug 2013
    Posts
    198
    Character
    Hugo Fact
    World
    Odin
    Main Class
    Summoner Lv 90
    I'm having the same issue also I can't access Aether or my Alt on Primal
    (0)

  5. #5
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,580
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    This is the reply I got from S-E about the issue (which looks to me to be the same problem they've had for the last two days http://eu.finalfantasyxiv.com/lodest...3bc6e3168dd45e & http://eu.finalfantasyxiv.com/lodest...4494376f68c25d)
    Quote Originally Posted by Square-Enix Support
    - Start PlayStation 4
    - Go to settings
    - Go to network
    - Select setup internet connection
    - Select Use a LAN cable (or wi-fi if that’s what you are using)
    - Select Custom (there’s several pages to go through here. For settings other than MTU and DNS servers, if there are specific settings your network connection has to use, feel free to set them up rather than using automatic settings)

    - IP Address (set to automatic)
    - DHCP host name (set to ‘Do Not Specify’)
    - DNS Settings (set to Manual)
    - Primary: 8.8.8.8
    - Secondary: 8.8.4.4
    - MTU Settings (set to Manual)
    - At default this would be 1500. Try setting it to 1470. You can experiment with this setting a little bit, but we would not recommend you go below 1400.
    - Proxy (set to ‘Do Not Use’)

    - Now test the connection
    Unfortunately I'm on Remote Play at the moment, so I can't access these settings on my PS4. :/

    UPDATE: As Gilgamesh, Faerie, Hyperion and Malboro are all NA Datacentre worlds, I tried logging to the EU Datacentre and it's fine.
    (0)
    Last edited by Mjollnir; 12-15-2015 at 08:22 PM.

  6. #6
    Player
    Seseriku's Avatar
    Join Date
    Sep 2015
    Posts
    1
    Character
    Seseriku Viviriku
    World
    Balmung
    Main Class
    Paladin Lv 50
    Same problem. Balmung. Can't connect to Aether at all, don't even see the character login screen.

    Started around 4:17am
    (0)

  7. #7
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,580
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    I just made a new character and started again on a datacentre I could connect to. I mean I've only been using this one constantly since August 2010, so it's no biggie.
    (0)

  8. #8
    Player
    Sapphidia's Avatar
    Join Date
    Aug 2013
    Posts
    405
    Character
    Sapphidia Wulfhaven
    World
    Balmung
    Main Class
    Warrior Lv 90
    Same here - havent been able to connect to Aether or Primal Datacenters all morning, giving a 2002 error on trying to connect.

    However, I CAN connect to the Chaos and Mana datacenters (EU and JP?) so presumably it's just some kind of routing issue to the login server on the US datacenters.

    My friend can connect fine to Aether and is in Sweden. I'm in Britain on Virgin Media and can't - what country/ISP are people with who can't connect?
    (0)

  9. #9
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,580
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    Quote Originally Posted by Sapphidia View Post
    I'm in Britain on Virgin Media and can't - what country/ISP are people with who can't connect?
    Same^ Did the DNS solution Support gave me that I posted above work for you?
    (0)

  10. #10
    Player
    Sapphidia's Avatar
    Join Date
    Aug 2013
    Posts
    405
    Character
    Sapphidia Wulfhaven
    World
    Balmung
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Mjollnir View Post
    Same^ Did the DNS solution Support gave me that I posted above work for you?
    I'm on PC unfortunately so it isnt really relevant here. I'll have a poke at the Virgin Media forums themselves.
    (0)

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