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  1. #1
    Player
    Cilia's Avatar
    Join Date
    Sep 2013
    Location
    The Hermit's Hovel
    Posts
    3,698
    Character
    Trpimir Ratyasch
    World
    Lamia
    Main Class
    Gunbreaker Lv 100

    PS4 Startup Error

    To whom it may concern,

    After coming home tonight and trying to launch the game, I have been consistently getting the error "NP-36147-1," which simply states that an error has occured. I can hear the music in the background, but I cannot access the launcher or anything.

    Help'd be nice!
    (0)
    Trpimir Ratyasch's Way Status (7.3 - End)
    [ ]LOST [ ]NOT LOST [X]TRAUNT!
    "There is no hope in stubbornly clinging to the past. It is our duty to face the future and march onward, not retreat inward." -Sovetsky Soyuz, Azur Lane: Snowrealm Peregrination

  2. #2
    Player
    Turgo's Avatar
    Join Date
    Mar 2015
    Posts
    2
    Character
    Turgo Zunas
    World
    Faerie
    Main Class
    Alchemist Lv 50

    Having log in issues as well

    Able to start the launcher but the log in page does not appear, music can be heard in the background, and an NP-36147-1 error code is given.
    (0)

  3. #3
    Player Februs's Avatar
    Join Date
    Jul 2015
    Location
    Ul'dah
    Posts
    1,927
    Character
    Februs Harrow
    World
    Diabolos
    Main Class
    Paladin Lv 90
    Having the same message, only I was actually playing the game when the error occurred.

    I was exiting a Raid but got stuck in the loading screen. Screen completely froze up (loading icon was not spinning). Ps4 was running fine in the background. Game froze, but system was fine. Waited, but nothing happened, so I was forced to restart the game. Closed the application and restarted, but instead of the log in screen I got an error message for error code NP-36147-1. I Can also hear the music in the background, but the log in screen will not display.

    Side note. Ps4 connectivity seems fine. Been playing other games online and chatting with friends ever since. PSN is not under maintenance, and I have no pending updates. Seems like the problem is on SE's end of things.
    (0)