No, the problem is not the mixing of old players and new, nor is that SE's problem either. SE did not create this issue, players and their behavior did. The problem is the expectations of some of the people using Duty Roulette. If you Queue for Duty Roulette you are explicitly saying that you want to run a lower level dungeon with a newer player in order to help that player. That is the purpose of Duty Roulette, to attract old players to help new ones move ahead in the game. You're rewarded for your time, and you can feel satisfaction at helping.
However there are too many, far too many people, who use Duty Roulette as a way to obtain specific rewards, and not as a way of paying it forward to help. People who run Duty Roulette and behave like jerks are pretty much the dregs of our community, not only are they harming the game by deterring new players, but they are cynically exploiting a provision made for both new players and those who actually do want to help new players.
Duty Finder is not much better. It's a matching system to allow players without a group to find a group. When you see the message about someone being a first timer, your expectations of a speed run, or veteran pro-bro play should vanish and be replaced by a far more cooperative and helpful outlook. You Queued in Duty Finder, you knew the risks, you could get anything in the group you are matched to, so deal with it and move on. Behaving like a jerk to new players in Duty Finder is just as effective a means of discouraging new players as it is in Duty Roulette. I guess there is at least the excuse that you were not explicitly Queuing to help new players.
Any expectation of a speed run, or high skill, highly geared players should be limited to your premade or PF groups, at least you go into that eyes wide open. Duty Finder is a means for anyone to find a group, if you think otherwise, you're just plain wrong.

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