Time: December 7, 2015, 3:52pm Est
Frequency: Always
World name:Lamia
Character name: Niraye Shiron
Retainer name: Sammynoir, MinniKitten
NPC name: Alys, Wandering Minstrel
Monster name: none
Class/Level: Summoner, lvl 60
Party or solo: Solo
In-game time: 8:52pm
Area and coordinates: Mor Dhona, 21X, 8Y
Housing: Lavender Beds
Steps:
1. Checked to make sure Enigma was completed
2. Have Minstrel's Ballad Ultima's Bane Cleared
3. Rechecked Npc

Connection Specs :
Frontier Communications
Netgear

PC specs:
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.151014-0600)
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Graphics : Nvidia Geforce Experience / Intel (R) HD Graphics 4600

Browser info :
Google Chrome Version 46.0.2490.86 m