At the time below, we experienced technical difficulties preventing players from logging in to the Balmung World.
And as a result of the recovery process for the original issue, players became unable to access and transfer to the Balmung World from around 10:05 a.m. (PDT).

We are pleased to announce that both of these issues have been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Dec. 7, 2015 9:19 a.m. to 10:48 a.m. (PST)
Dec. 7, 2015 17:19 to 18:48 (GMT)
  * The initially reported start time changed after further investigation of the issue.


[Details]
・Unable to log in to the Balmung World

[Cause]
Server program issue

[Affected World]
・Balmung