I normally refrain from doom and gloom posts, but that bit about the Content Finder in the 2.0 blueprint stuck out at me.
I was a WoW player before I came here. (Quit for various reasons I won't get into). As most are probably aware, WoW introduced a "Dungeon Finder" queue about three years ago. At the time, I loved the idea of the dungeon finder. I thought it was the coolest quality of life improvement the game had seen since dualspecs.
It was something new and unpolished then, and its implementation permanently damaged the game in a way that could not have been predicted. The content finder feature has the potential to be great, but only if it's done better than WoW did it.
In XIV a couple months ago, I was looking for a Toto-rak group. I hadn't done any of the Grand Company stuff, but the group I found for it was kind enough to explain what I had to do and walk me through it, even though it delayed their dungeon run by more than half an hour. That was a kindness I had not seen in an MMO in three years, and I believe that WoW's Dungeon Finder is to blame for its loss.
Being assigned to groups makes mercenaries of us all. There is no incentive to be civil to people, because you can expect to never see them again. There is no incentive to pass the Gladiator shield that just dropped to the tank, even though its his mainclass and mine's still level 1 (because hey, I might want to level gladiator some day), unless the game forces us to do it. Those who try to be kind will only get screwed over by those who don't, and they will have no recourse for justice because (no matter what happens) selfish, uncivil players will always be able to enter the queue and get a fresh batch of people to screw over (with a wait time that's no longer than a civilized, kind player would have to wait).
For the last year I spent on WoW, almost every group was either completely silent for the entire run, or else singling out a single member (one who was less geared than the rest of the group - one who needed the gear that dropped in the dungeon we were doing rather than outstripping it by miles) to berate endlessly for "slowing the group down" simply by being there. I played a healer, so I avoided the worst of it, but it was dehumanizing to watch every day.
After hearing it enough, I came to believe it. That someone who was performing under what I would have expected from their gear level was "wasting my time" by "not bothering to learn how to play their class." On a good day, I'd keep my mouth shut. On bad days, well, by the time I'd calmed down, they were gone across the realm boundary and I wouldn't be able to apologize.
I don't want this community to become that, and I don't want to become that again.
Please, SE, whatever you do, do not make the game build parties for us. Make people talk to eachother. Let us see a list of names so that we can choose people we know to be good or avoid people we have had bad experiences with. Make it cross realm. Make it nudge people along when there's a group that can be formed but no one is forming it. Make it as convenient as possible for us to find people to form groups with, but do not make it build the groups for us.
Please be careful.
Thank you.