SOUL OF THE CRAFTER.

Well I stored in my retainer.. and I found them missing. Did a search with nothing there. This happened to my crafting pants as well, but that's much easier to replace. I need the tomes.. or I will likely just stop crafting. This is my second post that i've posted about this. It's been two weeks and stiill no reply, or fix. I have everything to 60, and I can't do anything without those tomes on my wvr. Or any other. I'm going to keep reposting until I get my tomes back. It's not that hard to notice I haven't consumed any of those items. Give me back my tomes, it's a pretty simple fix for you guys. My bug has been sitting here since last month.

Time:
Frequency:
World name: Excalibur
Character name: Mikoto Mina
Retainer name: Cloooouddd
NPC name: n/a
Monster name: n/a
Class/Level: any I suppose , it's for crafting.
Party or solo: solo
In-game time:
Area and coordinates:
Housing:
Steps:
1. Checked intentory
2. did hard search
3. checked retainer