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  1. #271
    Player
    DududeDude's Avatar
    Join Date
    Oct 2013
    Posts
    99
    Character
    Dudude Dude
    World
    Excalibur
    Main Class
    Scholar Lv 60
    Currently the game does allow me to log in, but has terrible responsiveness issues and frequently disconnects me with an error 90002.

    Name of your Internet Service Provider (ISP): KPN
    Ticket or reference number from your ISP: TBD
    State/Country: NH/Netherlands
    Date/Time: 12/12/16 18:32 GMT is when it started, the issues are still on-going.
    Frequency: Constantly
    Content: I was hanging around in the Goblet
    World: Excalibur
    Traceroute:
    Code:
    Tracing route to 199.91.189.38 over a maximum of 30 hops
    
      1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
      2    <1 ms    <1 ms    <1 ms  192.168.2.254
      3    26 ms    25 ms    26 ms  195.190.228.44
      4    52 ms    56 ms    43 ms  nl-zl-dc2-git-cr02.kpn.net [213.75.64.237]
      5    31 ms    34 ms    33 ms  nl-rt-dc2-ice-ir01.kpn.net [213.75.64.236]
      6    30 ms    30 ms    30 ms  rt2-rou-1022.NL.eurorings.net [134.222.93.140]
      7    29 ms    29 ms    30 ms  asd2-rou-1043.NL.eurorings.net [134.222.48.210] 
      8    49 ms    29 ms    29 ms  ae9.edge3.Amsterdam1.level3.net [213.244.164.205]
      9     *        *        *     Request timed out.
     10     *        *        *     Request timed out.
     11     *      121 ms   123 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
     12     *        *        *     Request timed out.
     13   124 ms     *        *     192.34.76.2
     14   134 ms   131 ms   129 ms  199.91.189.234
     15   124 ms   124 ms   138 ms  199.91.189.38
    E:

    This is a more detailed trace report from a more advanced program

    Code:
    |------------------------------------------------------------------------------------------|
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    |                         router.asus.com -    0 |  523 |  523 |    0 |    0 |    2 |    0 |
    |                           192.168.2.254 -    0 |  523 |  523 |    0 |    0 |    2 |    0 |
    |                          195.190.228.44 -    0 |  523 |  523 |   25 |   63 |  247 |   84 |
    |              nl-zl-dc2-git-cr02.kpn.net -    1 |  519 |  518 |   31 |   35 |   81 |   49 |
    |              nl-rt-dc2-ice-ir01.kpn.net -    1 |  519 |  518 |   30 |   34 |   71 |   32 |
    |           rt2-rou-1022.NL.eurorings.net -    0 |  523 |  523 |   30 |   33 |  120 |  120 |
    |          asd2-rou-1043.NL.eurorings.net -    1 |  519 |  518 |   28 |   30 |   74 |   29 |
    |         ae9.edge3.Amsterdam1.level3.net -    1 |  519 |  518 |   28 |   31 |   63 |   29 |
    |    be286.rcr22.ams05.atlas.cogentco.com -   97 |  107 |    4 |    0 |   34 |   46 |   30 |
    |   be3089.ccr42.ams03.atlas.cogentco.com -   97 |  107 |    4 |    0 |   34 |   46 |   30 |
    |   ORMUCO-COMM.car2.Montreal2.Level3.net -   22 |  283 |  223 |   41 |  119 |  145 |  122 |
    |   be3043.ccr22.ymq01.atlas.cogentco.com -   97 |  107 |    4 |    0 |  114 |  115 |  114 |
    |                             192.34.76.2 -   24 |  267 |  204 |  114 |  126 |  177 |  124 |
    |                          199.91.189.234 -   26 |  258 |  192 |  111 |  124 |  151 |  125 |
    |                           199.91.189.38 -   28 |  247 |  178 |  116 |  125 |  158 |  125 |
    |________________________________________________|______|______|______|______|______|______|
    (0)
    Last edited by DududeDude; 12-13-2016 at 06:48 AM.

  2. #272
    Player
    klepp0906's Avatar
    Join Date
    Dec 2013
    Posts
    112
    Character
    Kevin Kristopher
    World
    Ultros
    Main Class
    Conjurer Lv 60
    i cant log in period. seems they have issues all the time >.<
    (0)

  3. #273
    Player
    DududeDude's Avatar
    Join Date
    Oct 2013
    Posts
    99
    Character
    Dudude Dude
    World
    Excalibur
    Main Class
    Scholar Lv 60
    Quote Originally Posted by DududeDude View Post
    Currently the game does allow me to log in, but has terrible responsiveness issues and frequently disconnects me with an error 90002.

    Name of your Internet Service Provider (ISP): KPN
    Ticket or reference number from your ISP: TBD
    State/Country: NH/Netherlands
    Date/Time: 12/12/16 18:32 GMT is when it started, the issues are still on-going.
    Frequency: Constantly
    Content: I was hanging around in the Goblet
    World: Excalibur
    Traceroute:
    Code:
    Tracing route to 199.91.189.38 over a maximum of 30 hops
    
      1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
      2    <1 ms    <1 ms    <1 ms  192.168.2.254
      3    26 ms    25 ms    26 ms  195.190.228.44
      4    52 ms    56 ms    43 ms  nl-zl-dc2-git-cr02.kpn.net [213.75.64.237]
      5    31 ms    34 ms    33 ms  nl-rt-dc2-ice-ir01.kpn.net [213.75.64.236]
      6    30 ms    30 ms    30 ms  rt2-rou-1022.NL.eurorings.net [134.222.93.140]
      7    29 ms    29 ms    30 ms  asd2-rou-1043.NL.eurorings.net [134.222.48.210] 
      8    49 ms    29 ms    29 ms  ae9.edge3.Amsterdam1.level3.net [213.244.164.205]
      9     *        *        *     Request timed out.
     10     *        *        *     Request timed out.
     11     *      121 ms   123 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
     12     *        *        *     Request timed out.
     13   124 ms     *        *     192.34.76.2
     14   134 ms   131 ms   129 ms  199.91.189.234
     15   124 ms   124 ms   138 ms  199.91.189.38
    E:

    This is a more detailed trace report from a more advanced program

    Code:
    |------------------------------------------------------------------------------------------|
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    |                         router.asus.com -    0 |  523 |  523 |    0 |    0 |    2 |    0 |
    |                           192.168.2.254 -    0 |  523 |  523 |    0 |    0 |    2 |    0 |
    |                          195.190.228.44 -    0 |  523 |  523 |   25 |   63 |  247 |   84 |
    |              nl-zl-dc2-git-cr02.kpn.net -    1 |  519 |  518 |   31 |   35 |   81 |   49 |
    |              nl-rt-dc2-ice-ir01.kpn.net -    1 |  519 |  518 |   30 |   34 |   71 |   32 |
    |           rt2-rou-1022.NL.eurorings.net -    0 |  523 |  523 |   30 |   33 |  120 |  120 |
    |          asd2-rou-1043.NL.eurorings.net -    1 |  519 |  518 |   28 |   30 |   74 |   29 |
    |         ae9.edge3.Amsterdam1.level3.net -    1 |  519 |  518 |   28 |   31 |   63 |   29 |
    |    be286.rcr22.ams05.atlas.cogentco.com -   97 |  107 |    4 |    0 |   34 |   46 |   30 |
    |   be3089.ccr42.ams03.atlas.cogentco.com -   97 |  107 |    4 |    0 |   34 |   46 |   30 |
    |   ORMUCO-COMM.car2.Montreal2.Level3.net -   22 |  283 |  223 |   41 |  119 |  145 |  122 |
    |   be3043.ccr22.ymq01.atlas.cogentco.com -   97 |  107 |    4 |    0 |  114 |  115 |  114 |
    |                             192.34.76.2 -   24 |  267 |  204 |  114 |  126 |  177 |  124 |
    |                          199.91.189.234 -   26 |  258 |  192 |  111 |  124 |  151 |  125 |
    |                           199.91.189.38 -   28 |  247 |  178 |  116 |  125 |  158 |  125 |
    |________________________________________________|______|______|______|______|______|______|
    As a minor update, I just had a 15 minute period of stability with once again a similar trace happening once this stability stopped.

    E: As of 23:15 PM GMT the issues have been resolved for me at least.
    (0)
    Last edited by DududeDude; 12-13-2016 at 08:38 AM.

  4. #274
    Player
    Oso's Avatar
    Join Date
    Apr 2011
    Posts
    12
    Character
    Oso Rojo
    World
    Hyperion
    Main Class
    Miner Lv 60

    error90006

    ISP provider Suddenlink
    Location WV/USA
    continuous since 3:30 EST 12/13/2017
    All areas and activities
    Primal /Hyperion
    (0)

  5. #275
    Player
    Oso's Avatar
    Join Date
    Apr 2011
    Posts
    12
    Character
    Oso Rojo
    World
    Hyperion
    Main Class
    Miner Lv 60
    Name of your Internet Service Provider (ISP)
    Ticket or reference number from your ISP. TBD
    State/Country WV/USA
    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) since 3:30PM 12/13/2016
    Frequency (How often does the issue occur?) continuous DC every 2-4 minutes
    Content (Which content were you playing in-game when the issue occurred?) All content Primals to just standing around
    Which in-game World were you playing on when the issue occurred? Primal /Hyperion

    No idea how to run tracert
    (0)

  6. #276
    Player
    ThekissOfdeath's Avatar
    Join Date
    Dec 2016
    Posts
    1
    Character
    Thekiss Ofdeath
    World
    Faerie
    Main Class
    Dragoon Lv 60
    Name of your Internet Service Provider (ISP): AT&T

    Ticket or reference number from your ISP: TBD

    State/Country: Kansas, USA

    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Started yesterday 12/13/2016 approx 17:00 CST. Happens primarily during peak NA hours 17:00 to 22:00 CST

    Frequency (How often does the issue occur?): Constant during peak NA hours

    Content (Which content were you playing in-game when the issue occurred?) All content whether instanced or not.

    Which in-game World were you playing on when the issue occurred?
    Traceroute records (optional) Faerie
    (0)

  7. #277
    Player
    Osmond's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    603
    Character
    Danielle Osmond
    World
    Balmung
    Main Class
    Summoner Lv 90
    Name of your Internet Service Provider (ISP): AT&T

    Ticket or reference number from your ISP: None

    State/Country: South Carolina/Charleston

    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Yesterday 12/15/2016 after 4pm EST

    Frequency (How often does the issue occur?): After Dec. 13th Maintenance, it's been happening post-patch. Wasn't as much pre-patch.

    Content (Which content were you playing in-game when the issue occurred?): All content, instanced or not, dungeon, trials, etc.

    Which in-game World were you playing on when the issue occurred?: Balmung

    Traceroute records (optional):

    PHP Code:
    ------------------------------------------------------------------------------------------|
    |                                      
    WinMTR statistics                                   |
    |                       
    Host              -   %  | Sent Recv Best Avrg Wrst Last |
    |------------------------------------------------|------|------|------|------|------|------|
    |                              
    homeportal -    |  348 |  348 |    |    |    |    |
    |
    108-93-234-1.lightspeed.chtnsc.sbcglobal.net -|  348 |  348 |   17 |   36 |  133 |   91 |
    |                              
    99.94.0.38 -    |  348 |  348 |   17 |   18 |   26 |   20 |
    |                            
    99.177.13.42 -   79 |   84 |   18 |    |   21 |   24 |   22 |
    |                             
    12.83.121.1 -    |  344 |  343 |   19 |   22 |   37 |   21 |
    |                          
    12.122.117.121 -    |  344 |  343 |   27 |   29 |   44 |   28 |
    |                   
    No response from host -  100 |   70 |    |    |    |    |    |
    |      
    ae-11-11.car2.Montreal2.Level3.net -    |  348 |  348 |   49 |   68 |  247 |   92 |
    |      
    ae-11-11.car2.Montreal2.Level3.net -    |  348 |  348 |   49 |   68 |  248 |   95 |
    |   
    ORMUCO-COMM.car2.Montreal2.Level3.net -    |  336 |  333 |   49 |   49 |   90 |   50 |
    |                   
    No response from host -  100 |   70 |    |    |    |    |    |
    |                             
    192.34.76.2 -    |  273 |  254 |   65 |   67 |  112 |   66 |
    |                          
    199.91.189.234 -    |  296 |  283 |    |   66 |   77 |   66 |
    |                           
    199.91.189.30 -    |  276 |  257 |   65 |   66 |  149 |   67 |
    |
    ________________________________________________|______|______|______|______|______|______|
       
    WinMTR v0.92 GPL V2 by Appnor MSP Fully Managed Hosting Cloud Provider[/SIZE][/SIZE][/SIZE
    (0)

  8. #278
    Player
    ScrubAttack's Avatar
    Join Date
    Dec 2016
    Posts
    1
    Character
    Scrub Attack
    World
    Gilgamesh
    Main Class
    Black Mage Lv 34
    Name: Cogeco
    Ticket: None
    State/Country: Ontario, Canada.
    Date/Time: Dec 20th Allday, Still having issues.
    Frequency: Extremely frequent.

    Content:Whenever I would try to kill anything.. Mushroom in central shroud, Goats in drybone, diremite in northshroud etc. I can craft/gather with no issues.

    Which in-game World were you playing on when the issue occurred?
    Gilgamesh. I have 0 issues on Leviathan.
    Traceroute:

    Gilgamesh:
    Code:
    C:\Users\PC>tracert 199.91.189.57
    
    Tracing route to 199.91.189.57 over a maximum of 30 hops
    
      1    <1 ms    <1 ms    <1 ms  192.168.1.1
      2     *        *        *     Request timed out.
      3    12 ms    10 ms    11 ms  233-5-226-24.rev.cgocable.net [24.226.5.233]
      4    29 ms    29 ms    34 ms  4.59.214.145
      5     *       29 ms    28 ms  ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129
    ]
      6    31 ms    22 ms    23 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
    74]
      7     *        *        *     Request timed out.
      8    27 ms    22 ms    22 ms  192.34.76.2
      9    24 ms     *       28 ms  199.91.189.234
     10     *        *        *     Request timed out.
     11     *        *        *     Request timed out.
     12     *        *        *     Request timed out.
     13     *        *        *     Request timed out.
     14     *        *        *     Request timed out.
     15     *        *        *     Request timed out.
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.
    
    Trace complete.
    Leviathan
    Code:
    C:\Users\PC>tracert 199.91.189.42
    
    Tracing route to 199.91.189.42 over a maximum of 30 hops
    
      1    <1 ms    <1 ms    <1 ms  192.168.1.1
      2     *        *        *     Request timed out.
      3     8 ms     9 ms    10 ms  225-5-226-24.rev.cgocable.net [24.226.5.225]
      4    17 ms    11 ms    11 ms  10.0.18.9
      5    11 ms    16 ms    11 ms  te0-7-1-7.rcr21.yhm01.atlas.cogentco.com [38.122
    .17.9]
      6    12 ms    13 ms    14 ms  be2622.ccr22.yyz02.atlas.cogentco.com [154.54.40
    .101]
      7    17 ms    23 ms    17 ms  be2093.ccr22.ymq01.atlas.cogentco.com [154.54.44
    .106]
      8    18 ms    21 ms    17 ms  hu0-4-0-0.ccr22.ymq02.atlas.cogentco.com [154.54
    .31.221]
      9    19 ms    18 ms    19 ms  38.122.42.34
     10     *        *        *     Request timed out.
     11    19 ms    17 ms    18 ms  192.34.76.2
     12    18 ms    18 ms    17 ms  199.91.189.234
     13    18 ms    17 ms    23 ms  199.91.189.42
    
    Trace complete.
    (0)
    Last edited by ScrubAttack; 12-22-2016 at 07:06 AM.

  9. #279
    Player
    chiariceli's Avatar
    Join Date
    Dec 2016
    Posts
    1
    Character
    Suhneh'a Vocha
    World
    Sargatanas
    Main Class
    Archer Lv 16
    Name of your Internet Service Provider (ISP): RCN
    Ticket or reference number from your ISP.: None; I called multiple times, and each time, they reassured me that everything on their end and my end were okay.
    State/Country: PA/USA

    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): It started after the initial NA data center problems on December 9th, and never recovered.

    Frequency (How often does the issue occur?): This has been happening pretty much constantly, even during non-peak hours. I've gotten disconnected with 90006 a few times, as well.
    Content (Which content were you playing in-game when the issue occurred?): Just open-world play, crafting and gathering; I have not been able to do dungeons or anything else due to the lag.
    Which in-game World were you playing on when the issue occurred?: Balmung and Sargatanas.
    Traceroute records (optional):

    For Balmung:

    Code:
    Tracing route to 199.91.189.30 over a maximum of 30 hops
    
      1     2 ms     1 ms     2 ms  [home router]
      2     9 ms    19 ms    12 ms  bdl1.smt-ubr1.atw-smt.pa.cable.rcn.net [10.19.32.1]
      3    15 ms    12 ms    13 ms  bdle9-sub201.aggr1.phdl.pa.rcn.net [207.172.196.201]
      4    12 ms    22 ms    11 ms  xe-4-1-0.bar2.Philadelphia1.Level3.net [4.78.154.89]
      5     *     1143 ms    25 ms  ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129]
      6    26 ms    24 ms    22 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
      7     *        *        *     Request timed out.
      8   141 ms    22 ms    20 ms  192.34.76.2
      9    27 ms    26 ms    32 ms  199.91.189.234
     10  1967 ms    28 ms    24 ms  199.91.189.30
    For Sargatanas:

    Code:
    Tracing route to 199.91.189.33 over a maximum of 30 hops
    
      1     7 ms     1 ms     1 ms  [home router]
      2    10 ms    10 ms    12 ms  bdl1.smt-ubr1.atw-smt.pa.cable.rcn.net [10.19.32.1]
      3    12 ms    18 ms    16 ms  bdle9-sub201.aggr1.phdl.pa.rcn.net [207.172.196.201]
      4    13 ms    14 ms    32 ms  xe-4-1-0.bar2.Philadelphia1.Level3.net [4.78.154.89]
      5    24 ms    22 ms    22 ms  ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129]
      6     *       64 ms    28 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
      7     *        *        *     Request timed out.
      8  1121 ms    59 ms    21 ms  192.34.76.2
      9    22 ms    22 ms    24 ms  199.91.189.234
     10  2795 ms    22 ms    26 ms  199.91.189.33
    (0)
    Last edited by chiariceli; 12-27-2016 at 02:31 PM.

  10. #280
    Player
    VraeliaValkyria's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    154
    Character
    Vraelia Valkyria
    World
    Tonberry
    Main Class
    Scholar Lv 81
    Name of your Internet Service Provider (ISP): Time Warner Cable
    Ticket or reference number from your ISP: N/A
    State/Country: Williamsburg Ohio - Americas.
    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Everything was working perfectly fine til a few days ago.
    Frequency (How often does the issue occur?): Everyday.
    Content (Which content were you playing in-game when the issue occurred?): All duties. Both ARR and Heavensward.
    Which in-game World were you playing on when the issue occurred? Sargatanas.
    (0)
    Last edited by VraeliaValkyria; 01-12-2017 at 07:01 AM. Reason: Forgot to mention which server I was on

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