Name of your Internet Service Provider (ISP)
Charter Spectrum (was Time Warner Cable)
Ticket or reference number from your ISP.
Reported. Ping and tracert ran over chat with good results. No ticket or reference number given.
State/Country
Alabama/USA
Date/Time
Severe since Nov 2016 to current May 2017
Frequency
Consistant Packet Loss, 2-7 sec delay, everyday after 5pm. Ran WTFast and averaged 87 lost packets per hour.
Content
All
Which in-game World were you playing on when the issue occurred?
Balmung
Traceroute records

Tracing route to www.agwww.timewarnercable.com [*****] over a maximum of 30 hops: 1 <1 ms <1 ms 1 ms ***** 2 35 ms 25 ms 27 ms cpe-108-167-112-1.natsoe.res.rr.com [*****] 3 22 ms 21 ms 21 ms ***** 4 38 ms 39 ms 39 ms be29.clmkohpe01r.midwest.rr.com [*****] 5 44 ms 62 ms 48 ms bu-ether15.chctilwc00w-bcr00.tbone.rr.com [*****] 6 66 ms 71 ms 71 ms bu-ether13.vinnva0510w-bcr00.tbone.rr.com [*****] 7 86 ms 67 ms 68 ms bu-ether7.chrcnctr00w-bar00.tbone.rr.com [*****] 8 63 ms 75 ms 63 ms ***** 9 64 ms 62 ms 74 ms ***** 10 64 ms 65 ms 64 ms *****