ISP: Comcast
Ticket: None. It's not their problem
State/Country: IL, USA
Date/Time: 3-12-2017, 11:30a - 12:20a but really this has been going on for a long time now
Frequency: Constantly
Content: All content but especially instanced dungeons and raids. Specifically A1S for this post.
World: Ultros
Traceroute:
C:\Users\Jon>tracert 199.91.189.24

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 <1 ms <1 ms <1 ms 10.0.0.1
3 10 ms 9 ms 12 ms 96.120.28.53
4 12 ms 9 ms 9 ms te-0-7-0-8-sur03.chicago301.il.chicago.comcast.net [68.85.180.45]
5 11 ms 9 ms 9 ms te-0-7-0-3-sur04.chicago301.il.chicago.comcast.net [68.87.211.50]
6 11 ms * 12 ms 162.151.45.69
7 * * * Request timed out.
8 * * 65 ms ae-1-11.bear1.Montreal2.Level3.net [4.69.203.133]
9 32 ms 32 ms 34 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
10 * * * Request timed out.
11 53 ms 37 ms 37 ms 192.34.76.2
12 36 ms 37 ms 39 ms 199.91.189.234
13 36 ms 37 ms 39 ms 199.91.189.24

Trace complete.

There's enough evidence at this point to conclude that level3 both can't handle your traffic and doesn't care to fix the problem. This has been going on for months. At this point even outside duties I exist in a perpetual state of near-disconnection, and every dungeon I run (100% of them) I will disconnect at some point. I've had abilities fail to fire, though they still go on cooldown, I've had AoE's hit me when they shouldn't.

I'm satisfied at this point with concluding that the game is unplayable for me, and I'm going to unsubscribe until the data center is moved. I love the game, but I refuse to pay for a game I can't play, and I can't play this one.

I hope the data center move fixes the problem. See you in May.