Reporting Latency Related Issue (NA Data Center)

[Blacktestament7]

Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP: cr554913330
State/Country: Baltimore, Maryland, USA
Date/Time: 2000 (8:00PM), 2/1/2016
Frequency: Alot alothough this is the first time I've gotten a 90k disconnect
Content: lag spikes in Duty Roulette: Trials - Battle at Big Keep then expanded to full 90k and packet loss while Mining in the Churning Mists afterward
Which in-game World were you playing on when the issue occurred? Siren

Traceroute records
C:\WINDOWS\system32>tracert 184.107.107.176

Tracing route to 184.107.107.176 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 12 ms 18 ms 9 ms 96.120.104.109
3 9 ms 11 ms 8 ms xe-9-2-0-32767-sur01.kirkave.md.bad.comcast.net [69.139.215.61]
4 11 ms 8 ms 9 ms ae-32-0-ar01.whitemarsh.md.bad.comcast.net [68.85.114.249]
5 * * 11 ms lag-5.bear1.Baltimore1.Level3.net [4.68.71.113]
6 14 ms 20 ms 11 ms ae-1-11.bear2.Baltimore1.Level3.net [4.69.204.174]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 24 ms 26 ms 27 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
12 26 ms 29 ms 38 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
13 32 ms 27 ms 25 ms 4.59.178.62
14 53 ms 52 ms 52 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
15 26 ms 28 ms 25 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
16 26 ms 26 ms 49 ms 174.142.115.218
17 30 ms 28 ms 27 ms 184.107.107.176

Trace complete.

I do know when I tracerouted with the game up, during that request timed out period I got a 90k disconnect.