Name of your Internet Service Provider (ISP): Comcast
State/Country: Michigan, USA
Date/Time: 1/31/2016
Frequency (How often does the issue occur?): All hours in the day - constant lag and packet loss regardless of the time.
Content : Everything, affects all aspects of gameplay. (Crafting, gathering, dungeons, etc etc)
Which in-game World were you playing on when the issue occurred?: Ultros
Traceroute records:
Ping Test:HTML Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. Skoalbandits>tracert 199.91.189.39 Tracing route to 199.91.189.39 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.1.1 2 48 ms 36 ms 30 ms c-73-18-131-1.hsd1.mi.comcast.net [73.18.131.1] 3 10 ms 17 ms 16 ms te-8-2-ur02.clinton2.mi.michigan.comcast.net [68 .86.120.41] 4 15 ms 13 ms 15 ms te-0-4-0-11-ar02.pontiac.mi.michigan.comcast.net [68.87.191.30] 5 18 ms 13 ms 14 ms ae2.bar1.Detroit1.Level3.net [4.68.71.33] 6 69 ms 127 ms 222 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 7 182 ms 203 ms 202 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 8 37 ms 42 ms 40 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178. 74] 9 60 ms 59 ms * 192.34.76.10 10 57 ms 58 ms * 199.91.189.242 11 56 ms 54 ms 70 ms 199.91.189.39 Trace complete.



