Reporting Latency Related Issue (NA Data Center)

[Mimilu]

Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP: N/A. They said there was nothing they could do on their end...I don't think the person who helped me even new what I was talking about...
State/Country: Michigan, USA
Date/Time: 1/1/2016
Frequency (How often does the issue occur?): Everyday, almost all the time, just random lag spikes and rubberbanding. Especially when I am in a Dungeon or Trial. Happens way more often from 3pm-10pm EST and it's really effect how frequently I play the game.
Content : EVERYTHING (Dungeons, Trials, Open-World, crafting, even just running in a city or empty map)
Which in-game World were you playing on when the issue occurred?: Exodus -Primal
Traceroute records (optional) (Learn how to generate traceroute record): N/A