Reporting Latency Related Issue (NA Data Center)

[Viscerous]

Name of your Internet Service Provider (ISP): Comcast
State/Country : California, USA
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): For at least the past week. From 3 PM to 8 PM
Frequency (How often does the issue occur?) : Constantly during these times. Game is basically unplayable.
Content (Which content were you playing in-game when the issue occurred?) : Anything.
Which in-game World were you playing on when the issue occurred? : Behemoth

1 1 ms <1 ms <1 ms 192.168.1.1
2 13 ms 11 ms 8 ms c-69-181-148-1.hsd1.ca.comcast.net [69.181.148.1]
3 9 ms 10 ms 9 ms te-0-7-0-4-sur04.fairfield.ca.sfba.comcast.net [68.87.227.1]
4 11 ms 17 ms 10 ms be-303-rar01.fairfield.ca.sfba.comcast.net [162.151.79.61]
5 11 ms 10 ms 11 ms hu-0-18-0-3-ar01.hayward.ca.sfba.comcast.net [68.85.154.181]
6 * 21 ms 12 ms 4.68.127.109
7 82 ms 83 ms 85 ms vlan70.csw2.SanJose1.Level3.net [4.69.152.126]
8 82 ms 91 ms 84 ms ae-72-72.ebr2.SanJose1.Level3.net [4.69.153.21]
9 90 ms 83 ms 90 ms ae-3-3.ebr1.Denver1.Level3.net [4.69.132.58]
10 82 ms 83 ms 82 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.151.182]
11 * * * Request timed out.
12 90 ms 84 ms 86 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
13 95 ms 98 ms 84 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
14 84 ms 89 ms 84 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
15 97 ms 103 ms 111 ms 192.34.76.10
16 99 ms 97 ms 97 ms 199.91.189.242
17 98 ms 96 ms 108 ms 199.91.189.40

Trace complete.

And another 4 days later with the issue more apparent.

Tracing route to 199.91.189.40 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 9 ms 17 ms c-69-181-148-1.hsd1.ca.comcast.net [69.181.148.1]
3 9 ms 9 ms 20 ms te-0-7-0-4-sur04.fairfield.ca.sfba.comcast.net [68.87.227.1]
4 15 ms 15 ms 8 ms be-303-rar01.fairfield.ca.sfba.comcast.net [162.151.79.61]
5 12 ms 11 ms 18 ms hu-0-18-0-3-ar01.hayward.ca.sfba.comcast.net [68.85.154.181]
6 * 16 ms 14 ms 4.68.127.109
7 83 ms 90 ms 84 ms vlan70.csw2.SanJose1.Level3.net [4.69.152.126]
8 109 ms 82 ms 89 ms ae-72-72.ebr2.SanJose1.Level3.net [4.69.153.21]
9 81 ms 81 ms 87 ms ae-3-3.ebr1.Denver1.Level3.net [4.69.132.58]
10 82 ms 82 ms 82 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.151.182]
11 * * * Request timed out.
12 85 ms 82 ms 83 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
13 115 ms 243 ms 274 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
14 83 ms 83 ms 85 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
15 96 ms * 98 ms 192.34.76.10
16 97 ms 97 ms 97 ms 199.91.189.242
17 100 ms * 98 ms 199.91.189.40

Trace complete.