Reporting Latency Related Issue (NA Data Center)

[Dellus]

Name of your Internet Service Provider (ISP)
Time Warner Cable

Ticket or reference number from your ISP.
There was none given, support stated that there was no issue on their end.

State/Country
ME / USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)
This issue started back toward the release of Heavensward, but still continues to date, normal times I'm logged in are from 4:00 P.M. EST to 10:00 P.M. EST


Frequency (How often does the issue occur?)
This issue occurs every couple of minutes, starting from 3 to 5 seconds, lasting up to 30 or more seconds.

Content (Which content were you playing in-game when the issue occurred?)
This issue has occurred both in towns and in Duty-Finder Instances.

Which in-game World were you playing on when the issue occurred?
Zalera

Traceroute records (optional) (Learn how to generate traceroute record)


2 34 ms 27 ms 30 ms cpe-74-75-224-1.maine.res.rr.com [74.75.224.1]
3 22 ms 124 ms 32 ms tge0-0-0.brewme1502h.northeast.rr.com [24.31.154
.33]
4 24 ms 20 ms 29 ms agg5.bngrmebc02h.northeast.rr.com [24.58.41.70]

5 18 ms 25 ms 15 ms agg23.sebgme0302r.northeast.rr.com [24.58.40.66]

6 27 ms 27 ms 33 ms be25.rochnyei01r.northeast.rr.com [24.58.32.68]

7 45 ms 43 ms 43 ms bu-ether25.chcgildt87w-bcr00.tbone.rr.com [107.1
4.19.28]
8 50 ms 39 ms 43 ms 0.ae0.pr1.chi10.tbone.rr.com [107.14.17.192]
9 47 ms 41 ms 42 ms be7843.ccr41.ord03.atlas.cogentco.com [154.54.11
.145]
10 42 ms 41 ms 40 ms be2765.ccr41.ord01.atlas.cogentco.com [154.54.45
.17]
11 50 ms 49 ms 49 ms be2717.ccr21.cle04.atlas.cogentco.com [154.54.6.
222]
12 58 ms 55 ms 54 ms be2596.ccr21.yyz02.atlas.cogentco.com [154.54.31
.54]
13 63 ms 62 ms 61 ms be2090.ccr21.ymq02.atlas.cogentco.com [154.54.30
.206]
14 61 ms 63 ms 61 ms 38.122.42.34
15 59 ms 60 ms 61 ms 192.34.76.10
16 79 ms 67 ms 68 ms 199.91.189.242

[Starbirth]

Name of your Internet Service Provider (ISP)

Comcast

Ticket or reference number from your ISP.

Have you tried calling comcast customer service? Last time they tried to send someone out and charged me $50

State/Country

CA/USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)

All weekend.

Frequency (How often does the issue occur?)

Every 1-3 hours.

Content (Which content were you playing in-game when the issue occurred?)

Was gathering in central shroud/other areas.

Which in-game World were you playing on when the issue occurred?

Cactuar

EDIT: I'm now having problems with other online games